Flexible Part-Time Emergency Dispatch Security Officer

Allied Universal; Framingham (MA); On-site; USD 32,000 - 34,000; Part time

Benefits offered by this job

Smart tools

Career growth

Retirement plan

Perks program

Job summary

Allied Universal is seeking a Security Officer Enhanced Part Time Emergency Dispatch in Framingham, MA. This role offers reliable hours at an assigned site with the option to pick up additional shifts, increasing earnings through our scheduling platform.

A fixed anchor shift is complemented by a flexible pick‑up shift program. The position supports customer service for employees and visitors, monitors dispatch and security systems, and responds calmly to incidents.

Qualifications

• Customer service experience is preferred.
• CPR and First Aid certification is preferred.
• Loss prevention experience is preferred.
• CPR certification is preferred.
• Alarm panel experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to employees, visitors, delivery personnel, and/or contractors by carrying out site‑specific security‑related procedures and dispatch policies at a retail location.
• Receive, prioritize, and dispatch calls for service, alarms, maintenance concerns, and other incidents to appropriate on‑site personnel.
• Monitor communications systems, access activity, and/or camera feeds as assigned, documenting relevant information in dispatch logs and incident reports.
• Respond to incidents and critical situations in a calm, problem‑solving manner, coordinating communications with on‑site personnel and emergency responders when appropriate.
• Conduct regular and random patrols around the retail location and perimeter as assigned; working environments and conditions may vary by site.

Skills

Customer service

CPR

First Aid

Loss prevention

Alarm panel experience

Education

High school diploma

Job description

Allied Universal is seeking a Security Officer Enhanced Part Time Emergency Dispatch in Framingham, MA. This role offers reliable hours at an assigned site with the option to pick up additional shifts, increasing earnings through our scheduling platform.

A fixed anchor shift is complemented by a flexible pick‑up shift program. The position supports customer service for employees and visitors, monitors dispatch and security systems, and responds calmly to incidents.