Flexible Night Audit & Front Desk Specialist

Maverick Gaming LLC; Elko (NV); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Paid Time Off

Flexible schedules

Medical Insurance

Vision Insurance

Dental Insurance

Short-Term/Long-Term Disability

Education Reimbursement

401k plan

Employee meal discount

Job summary

Maverick Gaming LLC is seeking a Front Desk Associate to assist guests with check-in/check-out, reservations, and room assignments. You will ensure accurate cash handling, post charges, and balance nightly paperwork while maintaining a high level of guest service.

The role requires strong communication, multitasking, and a professional appearance. Graveyard shifts, weekends, and holidays are common, with uniform provided and E-Verify compliance.

Qualifications

• Provides excellent customer service to guests.
• Carries out front desk duties including check-in/out and reservations.
• Handles cash and balances with accuracy and integrity.

Responsibilities

• Greet public / guests in a personable and professional manner.
• Must possess excellent customer service skills.
• Check guests in/out of hotel.
• Enter, modify and confirm reservations for guests.
• Issue room keys and collect payment for room.
• Assigns rooms to guests.
• Assist guests with any questions and address concerns.
• Responsible for shift paperwork and Front Desk bank.
• Answer all incoming calls and transfer to correct departments using the PBX Phone system.
• Communicate with all employees using radio equipment with Security/ Maintenance / Slot Department.
• Record room availability and guest accounts.
• Settle guest accounts by posting cash, credit cards and direct bills.
• Balance all paperwork.
• Run reports such as Reservation Master, Housekeeping, checkout, etc.
• Run Night Audit and enter data into Flash report & Comp Report.
• Communicate status of rooms to housekeeping.
• Update logs and keep area clean.
• Drive shuttle as needed.
• Handle equipment and materials with care.
• Ensure safety and report unsafe conditions.
• Perform related duties as required.

Skills

Customer service

Front desk operations

Cash handling

Multi-tasking

Communication

Tools

PBX system

Reservation software

Job description

Maverick Gaming LLC is seeking a Front Desk Associate to assist guests with check-in/check-out, reservations, and room assignments. You will ensure accurate cash handling, post charges, and balance nightly paperwork while maintaining a high level of guest service.

The role requires strong communication, multitasking, and a professional appearance. Graveyard shifts, weekends, and holidays are common, with uniform provided and E-Verify compliance.