Flexible Medical Receptionist (PRN) – Patient Care Admin

American Family Care; Dunn (NC); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Flexible scheduling

Health insurance

Dental insurance

Retirement benefits

Paid time off

Job summary

American Family Care is seeking a PRN healthcare receptionist to check patients in and out, verify insurance, collect payments, and maintain accurate records at our Dunn, NC location.

Responsibilities include greeting patients, registering information, updating records, balancing charges, and supporting daily clinic operations with a professional, patient-centered approach. Training will be provided and flexibility in scheduling is offered.

Qualifications

• High School diploma or equivalent.
• Medical clerical experience preferred.
• Basic computer skills (Microsoft Office).
• Accuracy and detail orientation.
• Positive customer service and communication skills.
• Well-groomed appearance and clear phone mannerisms.

Responsibilities

• Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
• Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
• Register patients, update patient records, verify insurance accurately and timely, and check patients out
• Determine, collect, and process patient payments and address collection and billing issues
• Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
• Balance daily patient charges (cash, check, credit cards) against system reports

Skills

Customer service

Attention to detail

Communication skills

Phone manners

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

American Family Care is seeking a PRN healthcare receptionist to check patients in and out, verify insurance, collect payments, and maintain accurate records at our Dunn, NC location.

Responsibilities include greeting patients, registering information, updating records, balancing charges, and supporting daily clinic operations with a professional, patient-centered approach. Training will be provided and flexibility in scheduling is offered.