Medical Front Desk Specialist — Flexible Scheduling

American Family Care Lenoir; Lenoir (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Flexible scheduling

Competitive salary

Job summary

American Family Care Lenoir is seeking a team member to manage patient check-ins and check-outs, verifying insurance and maintaining records. This role emphasizes providing excellent customer service and accurate documentation processes.

Ideal candidates will have a high school diploma, positive customer service skills, and detail orientation. The position offers a dynamic work environment at a leading urgent care provider in North Carolina.

Qualifications

• High School graduate or equivalent.
• Previous medical clerical experience preferred.
• Basic computer knowledge, e.g., Microsoft Office.

Responsibilities

• Prepare the clinic for opening each day by reviewing the facility.
• Greet patients, provide initial paperwork and obtain insurance copies.
• Register patients, update records, verify insurance, and check patients out.
• Determine, collect, and process patient payments.
• Respond promptly to customer needs and provide excellent customer service.

Skills

Customer service skills

Detail orientation

Microsoft Office knowledge

Education

High School graduate or equivalent

Job description

American Family Care Lenoir is seeking a team member to manage patient check-ins and check-outs, verifying insurance and maintaining records. This role emphasizes providing excellent customer service and accurate documentation processes.

Ideal candidates will have a high school diploma, positive customer service skills, and detail orientation. The position offers a dynamic work environment at a leading urgent care provider in North Carolina.