Flexible-Hours Hospital Communications Operator

Chesapeake Regional Healthcare; Chesapeake (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

Chesapeake Regional Healthcare is seeking a Communications Operator to manage the hospital switchboard and direct calls to the appropriate departments. The role involves using the paging system and standard hospital IT tools to support patient communications on site in Virginia.

A high school diploma and one year of telecommunication experience are preferred. The operator will handle routine inquiries, assist with paging, and maintain records while participating in required orientations and

Qualifications

• High school diploma or equivalent required.
• 1+ years’ experience in Telecommunication Operations preferred.

Responsibilities

• Answer incoming calls and provide direct dial numbers as appropriate.
• Respond to emergency calls and codes following established protocols.
• Assist callers by using paging or beeping systems as needed.
• Utilize the CRMC Information Technology programs designated by the Manager—e.g. Patient Information System, E-mail, and Telecommunications software—proficiently.
• Monitor and follow protocols for alarms announced in the Telecommunications office.
• Maintain required records and statistics.
• Assist in the maintenance and care of department equipment and supplies.
• Attend required hospital-wide orientations, meetings, and in-services.
• Demonstrate a commitment to flexible work scheduling when necessary to ensure patient care.

Education

High school diploma or equivalent

Job description

Chesapeake Regional Healthcare is seeking a Communications Operator to manage the hospital switchboard and direct calls to the appropriate departments. The role involves using the paging system and standard hospital IT tools to support patient communications on site in Virginia.

A high school diploma and one year of telecommunication experience are preferred. The operator will handle routine inquiries, assist with paging, and maintain records while participating in required orientations and