Flexible Hours Cashier & Customer Service

Fields Cadillac Jacksonville; Chicago (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Disability coverage

Life insurance

401(k)

Paid Time Off

Paid Training

Vehicle purchase plan

Wellness benefits

Sundays off

Job summary

Fields Auto Group in Chicago, IL, seeks energetic team members to deliver premium customer service within a bustling dealership environment. We emphasize safety, integrity, courtesy, presentation, and efficiency, and promote growth from within the organization.

As a cashier/receptionist, you will handle payments, answer calls, and perform clerical tasks while building lasting relationships with customers and colleagues through professional service and teamwork.

Qualifications

• Experience with Microsoft Office suite is a plus.
• Available to work flexible hours on weeknights & weekends.
• Ability to communicate customers' interests needs and requests to management and sales personnel.
• Professional personal appearance.
• Acceptable motor vehicle driving record according to dealership guidelines.

Responsibilities

• Calculate the customer's bill using the dealership's computer system.
• Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket.
• Make change accurately and issue receipts to customers.
• Answer phones and direct consumer to the proper department and follow up in a timely manner.
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution.
• Operate switchboard telephone system.
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold.
• Assist the managers with various clerical duties as needed.
• Be friendly, professional, courteous and efficient when working with all customers and employees.
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently.

Skills

Professional appearance

Customer communication

Driving record acceptable

Tools

Microsoft Office

Job description

Fields Auto Group in Chicago, IL, seeks energetic team members to deliver premium customer service within a bustling dealership environment. We emphasize safety, integrity, courtesy, presentation, and efficiency, and promote growth from within the organization.

As a cashier/receptionist, you will handle payments, answer calls, and perform clerical tasks while building lasting relationships with customers and colleagues through professional service and teamwork.