Cashier & Customer Service Specialist (Flexible Hours)

Lexus LC; Chicago (IL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Disability insurance

Life insurance

401(k)

Personal Time Off

Paid Training

Employee vehicle program

Sundays off

Job summary

Fields Auto Group in Chicago, IL seeks friendly, energetic team members for a cashier/front desk role within our service department. You'll handle payments, answer calls, and keep the lobby and counters running smoothly to support customer service excellence.

The position requires flexible hours including weeknights and weekends, professional appearance, and a good driving record. We offer a comprehensive benefits package and opportunities for growth within the family-owned dealership.

Qualifications

• Experience with Microsoft Office suite is a plus.
• Available to work flexible hours on weeknights & weekends.
• Ability to communicate customers' interests needs and requests to management and sales personnel.
• Professional personal appearance.
• Acceptable motor vehicle driving record according to dealership guidelines.

Responsibilities

• Calculate the customer's bill using the dealership's computer system.
• Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket.
• Make change accurately and issue receipts to customers.
• Answer phones and direct consumer to the proper department and follow up in a timely manner.
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution.
• Operate switchboard telephone system.
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold.
• Assist the managers with various clerical duties as needed.
• Be friendly, professional, courteous and efficient when working with all customers and employees.
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently.

Skills

Microsoft Office

Flexible hours

Communication

Professional appearance

Driving record

Job description

Fields Auto Group in Chicago, IL seeks friendly, energetic team members for a cashier/front desk role within our service department. You'll handle payments, answer calls, and keep the lobby and counters running smoothly to support customer service excellence.

The position requires flexible hours including weeknights and weekends, professional appearance, and a good driving record. We offer a comprehensive benefits package and opportunities for growth within the family-owned dealership.