Customer-Focused Auto Cashier & Front Desk (Flexible Hours)

BMW of Asheville; Chicago (IL); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Short- and Long-Term Disability

Paid Basic Life Insurance

401(k) Plan

Personal Time Off

Paid Training

Employee vehicle purchase plans

Health and wellness and Sundays off.

Job summary

Fields Auto Group in Chicago is seeking a friendly, dependable cashier/receptionist to join our dealership team. You will calculate customer bills, process cash, checks and card payments, and issue receipts while maintaining accuracy and a positive demeanor.

You’ll answer phones, guide customers to the proper department, and support managers with clerical tasks. A neat appearance and reliable driving record help, and experience with Microsoft Office is a plus.

Qualifications

• Experience with Microsoft Office is a plus.
• Available to work flexible hours on weeknights & weekends.
• Ability to communicate customers' interests needs and requests to management and sales personnel.
• Professional personal appearance.
• Acceptable motor vehicle driving record according to dealership guidelines.

Responsibilities

• Calculate the customer's bill using the dealership's computer system.
• Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket.
• Make change accurately and issue receipts to customers.
• Answer phones and direct consumer to the proper department and follow up in a timely manner.
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution.
• Operate switchboard telephone system.
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold.
• Assist the managers with various clerical duties as needed.
• Be friendly, professional, courteous and efficient when working with all customers and employees.
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently.

Tools

Microsoft Office

Job description

Fields Auto Group in Chicago is seeking a friendly, dependable cashier/receptionist to join our dealership team. You will calculate customer bills, process cash, checks and card payments, and issue receipts while maintaining accuracy and a positive demeanor.

You’ll answer phones, guide customers to the proper department, and support managers with clerical tasks. A neat appearance and reliable driving record help, and experience with Microsoft Office is a plus.