Auto Dealership Cashier & Customer Service Specialist

Fields Auto Group; Chicago (IL); Sur place; USD 30 000 - 42 000; Plein temps

Avantages offerts par ce poste

Medical

Dental

Vision

Disability coverage

Life Insurance

401(k) Plan

Paid Time Off

Paid Training

Employee vehicle purchase plans

Résumé du poste

Fields Auto Group is seeking energetic team members to provide premium customer service and build life-long relationships with customers and colleagues. Our family-owned culture emphasizes safety, integrity, courtesy, presentation, and efficiency in a collaborative environment.

We offer medical, dental, vision, disability coverage, life insurance, a 401(k) plan, paid time off, paid training, and employee vehicle purchase plans.

Qualifications

• Experience with Microsoft Office is a plus.
• Available to work flexible hours on weeknights and weekends.
• Ability to communicate customers' interests, needs and requests to management and sales personnel.
• Professional personal appearance.
• Acceptable motor vehicle driving record according to dealership guidelines.

Responsabilités

• Calculate the customer's bill using the dealership's computer system.
• Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket.
• Make change accurately and issue receipts to customers.
• Answer phones and direct customers to the proper department and follow up in a timely manner.
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution.
• Operate switchboard telephone system.
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize hold time.
• Assist the managers with various clerical duties as needed.
• Be friendly, professional, courteous and efficient when working with all customers and employees.
• Familiarize yourself with department structures and internal procedures for assisting customers efficiently.

Connaissances

Microsoft Office

Outils

Microsoft Office

Description du poste

Fields Auto Group is seeking energetic team members to provide premium customer service and build life-long relationships with customers and colleagues. Our family-owned culture emphasizes safety, integrity, courtesy, presentation, and efficiency in a collaborative environment.

We offer medical, dental, vision, disability coverage, life insurance, a 401(k) plan, paid time off, paid training, and employee vehicle purchase plans.