Customer-Focused Cashier | Flexible Hours & Benefits

Orlando MINI; Chicago (IL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Disability insurance

401(k) Plan

Paid Time Off

Paid Training

Employee vehicle purchase plans

Wellness program

Sundays off

Job summary

Fields Auto Group in Chicago seeks a friendly, detail‑oriented receptionist to greet customers, calculate bills, process cash, checks and card payments, and issue receipts. You will also direct calls, handle complaints diplomatically, and support managers with clerical duties.

The ideal candidate has basic Microsoft Office skills, can work flexible hours including weeknights and weekends, and presents a professional appearance.

Qualifications

• Experience with Microsoft Office suite is a plus.
• Available to work flexible hours on weeknights & weekends.
• Ability to communicate customers' interests, needs and requests to management.

Responsibilities

• Calculate the customer's bill using the dealership's computer system
• Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
• Make change accurately and issue receipts to customers
• Answer phones and direct consumer to the proper department and follow up in a timely manner
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
• Operate switchboard telephone system
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
• Assist the managers with various clerical duties as needed
• Be friendly, professional, courteous and efficient when working with all customers and employees
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Skills

Customer service

Communication skills

Professional appearance

Time management

Tools

Microsoft Office

Job description

Fields Auto Group in Chicago seeks a friendly, detail‑oriented receptionist to greet customers, calculate bills, process cash, checks and card payments, and issue receipts. You will also direct calls, handle complaints diplomatically, and support managers with clerical duties.

The ideal candidate has basic Microsoft Office skills, can work flexible hours including weeknights and weekends, and presents a professional appearance.