Flexible Front Desk Associate — Guest Services

ADP, Inc.; Akron (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

The Shaw JCC in Akron, OH is seeking a part-time, entry-level Desk Attendant who can work daytime, evenings, weekends and holidays. You will be the first contact for members and guests, delivering a welcoming and professional experience.

Responsibilities include greeting guests, handling registrations and cash transactions, answering questions about programs, and maintaining accurate member information in our system. A high school diploma or GED and strong interpersonal skills are required.

Qualifications

• High school diploma or GED required.
• Customer service experience preferred; training provided.
• Excellent interpersonal communication and organizational skills.
• Strong problem-solving ability with attention to detail.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Greet and assist members and guests professionally and warmly.
• Answer phone calls, provide information, direct to staff as needed.
• Respond to inquiries about programs and services; resolve concerns.
• Review and manage internal communications, including email.
• Process program registrations and handle cash transactions.
• Maintain accurate member/guest information in the system.
• Ensure program participant records are current and accurate.

Skills

Customer service

Interpersonal communication

Organizational skills

Problem solving

Multitasking

Education

High school diploma or GED

Tools

Cash handling

Job description

The Shaw JCC in Akron, OH is seeking a part-time, entry-level Desk Attendant who can work daytime, evenings, weekends and holidays. You will be the first contact for members and guests, delivering a welcoming and professional experience.

Responsibilities include greeting guests, handling registrations and cash transactions, answering questions about programs, and maintaining accurate member information in our system. A high school diploma or GED and strong interpersonal skills are required.