Flexible Circulation Sub — Front Desk & Tech Help

City of Norwalk (IA); Norwalk (IA); On-site; USD 22,000 - 26,000; Part time

Benefits offered by this job

Flexible schedule

Community-oriented workplace

Job summary

Norwalk Easter Public Library seeks friendly, dependable individuals to join as Substitute Circulation Assistants. You’ll provide front desk service, assist patrons with materials and technology, maintain an organized collection, and support daily library operations.

This position is ideal for part-time, flexible work, with shifts including one Saturday every other month and about 20 hours per month on average. Short-notice availability is valued.

Qualifications

• High school diploma or GED required.
• Excellent customer service, communication, and interpersonal skills.
• Organized, adaptable, and capable of working independently or as part of a team.
• Proficiency with computers and common software; able to assist patrons with basic tech.

Responsibilities

• Provide front-line customer service in person, by phone, and by email.
• Check materials in and out, process holds, update accounts, and collect fees.
• Maintain confidentiality of patron records and personal information.
• Assist patrons with public computers, e-readers, wireless printing, scanning, and copier functions.
• Support opening/closing routines and daily operational procedures.

Skills

Customer service

Communication

Technology literacy

Organization

Reliability

Education

High school diploma or GED

Tools

Public computers

E-readers

Wireless printing

Scanner

Copier

Faxing

Job description

Norwalk Easter Public Library seeks friendly, dependable individuals to join as Substitute Circulation Assistants. You’ll provide front desk service, assist patrons with materials and technology, maintain an organized collection, and support daily library operations.

This position is ideal for part-time, flexible work, with shifts including one Saturday every other month and about 20 hours per month on average. Short-notice availability is valued.