Flexible Car Rental Customer Service & Sales Associate

Hertz; Norfolk (VA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Rental discounts

Health plan

Retirement match

Parental leave

EAP

Education reimbursement

Voluntary insurance

Park & gym discounts

Job summary

The Hertz Corporation in Norfolk, VA is seeking a Flexible Customer Service Associate to consult with customers on rentals, actively offer products and services, and overcome objections while delivering world-class service. You will shuttle customers and ensure vehicles are prepared for pickup, including cleaning, fueling, and fluid checks.

Wage is $16.00 per hour, with opportunities to benefit from discounts, health and retirement plans, parental leave, and other employee perks.

Qualifications

• Excellent communication and initiative.
• Ability to operate standard office equipment.
• Ability to handle multiple tasks including vehicle prep and shuttling.

Responsibilities

• Consult with customers on rental options and maximize revenue opportunities.
• Shuttle customers as needed and ensure timely service.
• Prepare vehicles for pickup: clean, assess damage, fuel, and refill fluids.

Skills

Customer service

Sales

Communication

Multitasking

Objection handling

Tools

Computer terminal

Telephone

Calculator

Copy machine

Fax machine

Job description

The Hertz Corporation in Norfolk, VA is seeking a Flexible Customer Service Associate to consult with customers on rentals, actively offer products and services, and overcome objections while delivering world-class service. You will shuttle customers and ensure vehicles are prepared for pickup, including cleaning, fueling, and fluid checks.

Wage is $16.00 per hour, with opportunities to benefit from discounts, health and retirement plans, parental leave, and other employee perks.