Flex Loan Specialist - Kansas City Area

Veterans United Home Loans; Lenexa (KS); On-site; USD 75,000 - 110,000; Full time

Job summary

Veterans United Home Loans is seeking a Loan Specialist to guide Veterans and Service Members through their VA home loan benefits, kicking off the homebuying journey, building trust quickly, and turning interest into forward momentum.

You will connect with borrowers, review credit and financials, and walk them through each step of the loan process while collaborating with teammates to deliver a smooth borrower experience.

Qualifications

• Must be NMLS licensed (the company can help you obtain the license).
• Exceptional communication skills and a passion for helping people understand the loan process.
• Integrity and a strong sense of detail and dependability.
• Calm, helpful problem‑solving skills in a fast‑paced environment.
• Motivated, accountable, and a team player who supports coworkers and strengthens the culture.
• Adaptable with a positive outlook, comfortable with change and a fast pace.
• Mortgage experience is a plus, but not required.

Responsibilities

• Connect with borrowers, learn about their goals, and guide conversations that help them confidently move forward with the right VA loan option.
• Review credit and financial information to thoughtfully match borrowers with solutions that fit their needs.
• Walk borrowers through each step of the loan process—setting clear expectations, answering questions, and helping secure strong rates and terms.
• Manage and organize your pipeline so each borrower receives timely follow‑up and a smooth experience.
• Collaborate closely with teammates and cross‑functional partners to keep things moving and deliver a positive, seamless borrower experience.

Skills

Communication

Integrity

Attention to detail

Problem-solving

Team player

Adaptability

Mortgage experience

Job description

Overview

As a Loan Specialist, you’ll be the knowledgeable, confident voice guiding Veterans and Service Members through their VA home loan benefit. You’ll kick off the homebuying journey, build trust quickly, and turn interest into forward momentum. Thanks to our marketing team, you’ll spend most of your time connecting with borrowers who have already raised their hand—no cold calling required.

Responsibilities

• Connect with borrowers, learn about their goals, and guide conversations that help them confidently move forward with the right VA loan option.
• Review credit and financial information to thoughtfully match borrowers with solutions that fit their needs.
• Walk borrowers through each step of the loan process—setting clear expectations, answering questions, and helping secure strong rates and terms.
• Manage and organize your pipeline so each borrower receives timely follow‑up and a smooth experience.
• Collaborate closely with teammates and cross‑functional partners to keep things moving and deliver a positive, seamless borrower experience.

Qualifications

• Must be NMLS licensed (the company can help you obtain the license).
• Exceptional communication skills and a passion for helping people understand the loan process.
• Integrity and a strong sense of detail and dependability.
• Calm, helpful problem‑solving skills in a fast‑paced environment.
• Motivated, accountable, and a team player who supports coworkers and strengthens the culture.
• Adaptable with a positive outlook, comfortable with change and a fast pace.
• Mortgage experience is a plus, but not required.

Compensation and Benefits

• Base plus commission role with strong earning potential.
• Clear growth path: top performers earn around $75K in the first few years and $100K+ by year three.
• $500 sign‑on bonus.
• $1,000 bonus upon passing your SAFE exam.
• Flexible schedule for Flex Loan Specialists: any time between 12:00PM–10:00PM Monday‑Friday, 8:00AM–10:00PM Saturday‑Sunday.
• Required to work 2 nights a week until 10:00PM and at least 32 weekend hours per month.
• Full‑time position.

Equal Opportunity Employer

Veterans United Home Loans and its affiliates are Equal Opportunity Employers that consider all qualified applicants regardless of race, color, religion, sex (including pregnancy, transgender status, and sexual orientation), national origin, age (40 or older), disability or genetic information. Veterans United Home Loans is a VA‑Approved Mortgage Lender and is not endorsed or sponsored by any government agency, including the Dept. of Veterans Affairs. NMLS #1907. Equal Housing Opportunity.