Loan Specialist - Springfield, MO

First Residential Independent Mortgage; Springfield (MO); On-site; USD 45,000 - 80,000; Full time

Job summary

First Residential Independent Mortgage is seeking a confident Loan Specialist to guide borrowers through the home loan process. You'll start the journey, educate applicants, and set the stage for a successful partnership with our team. Most leads come from marketing, so you’ll rarely cold-call, focusing on qualifying and guiding interested buyers.

No mortgage background is required; training is provided. You’ll engage borrowers, review credit online, explain rates and terms, and manage paperwork

Qualifications

• Strong written and verbal communication skills are essential.
• Ability to learn mortgage processes and guide borrowers clearly.
• Comfort with repetitive tasks and meeting sales goals.
• Collaborative mindset to work with internal and external partners.
• Willingness to obtain NMLS licensure with employer support.

Responsibilities

• Engage borrowers, understand goals, and provide guided loan advice.
• Review credit and help identify suitable loan options.
• Explain rates, terms, and the loan process to applicants.
• Prepare and track paperwork through to loan closing.
• Collaborate with team and external partners to meet targets.

Skills

Communication

Integrity

Persistence

Teamwork

Self-motivation

Problem solving

Adaptability

Job description

Whether you come from a background in sales, business development, hospitality, or retail, you can be successful in our role. We don’t require a specific degree or experience, but we’re looking for translatable skills and relevant expertise. We will provide you with the training and development opportunities needed to build a career here!

About The Role:

As a Loan Specialist, you'll be the friendly voice guiding and educating our borrowers on the home loan process. You'll initiate the first step in the home buying journey and set the stage for a successful partnership. Our marketing team works hard to bring in fresh leads, so most of the time, you’re calling people who are already interested rather than cold-calling strangers. It’s demanding, for sure, but there’s something really rewarding about knowing you’re helping someone secure their dream home.

Don't have a mortgage background? No sweat - this role is an entry level position within our company where mortgage experience is a plus but not a necessity.

Loan Specialist Schedule and Hours:

• M-F between 7am-5pm
• 1-2 Saturday shifts per month, 4 hours each

Here’s a snapshot of what you’d be doing:

• Engaging with borrowers, understanding their goals, and providing expert guidance to ensure they feel informed, confident, and ready to move forward.
• Running their credit through an online system and helping them find the right loan for their situation.
• Walking borrowers through the loan process, explaining everything clearly, and helping them get the right rates and terms.
• Handling all the paperwork and keeping the borrower’s file on track until the loan is officially closed.
• And on top of that, you’d be contributing to the team’s success by jumping in wherever you’re needed. Collaboration with internal and external parties is critical to this role.

Unlock your earning potential with a competitive base salary and attractive commission structure, offering potential earnings of $45,000-$80,000/year. That’s just the beginning! Our top performers consistently exceed the upper limits of this range, thanks to performance incentives designed to reward your hard work and dedication. If you’re driven to succeed and ready to go above and beyond, come join this dynamic team!

One important thing—you’d need to be NMLS licensed (but we can help you get that when you start).

About you:

• Master Communicator: You possess exceptional written and interpersonal communication skills, effortlessly weaving persuasive narratives to engage clients.
• Champion of Integrity: Integrity isn't just a word to you; it's the cornerstone of every interaction, reflecting a deep‑seeded commitment to uplift and empower those around you.
• Embrace the Grind: You thrive in an environment that demands persistence and are undeterred by repetitive tasks, viewing them as opportunities to refine your sales acumen.
• Team Dynamo: Collaborative by nature, you revel in the camaraderie of teamwork, delighting in delivering top‑tier support and services to your colleagues and clients alike.
• Self-Propelled Achiever: Driven by an inner fire, you set ambitious goals and stop at nothing to conquer them, continuously pushing the boundaries of your own success.
• Problem-Solving Maestro: Armed with quick wit and sharp instincts, you possess a knack for swiftly resolving issues, ensuring seamless operations in even the most tumultuous environments.
• Adaptable Dynamo: You excel in the dynamic whirlwind of a fast‑paced environment, thriving on change and emerging stronger with every challenge.

About Us:

We started First Residential Independent Mortgage to make homebuying more authentic. Your heart and dedication will help us get there. First Residential is part of the Veterans United family of companies (with a combined $23 billion+ in closed loan volume in 2020). Fueled by VU’s mortgage experience yet specialized in conventional and FHA Loans, First Residential's the perfect place to launch your career. Our success is measured in living our values every day: Be Passionate and Have Fun, Deliver Results with Integrity and Enhance Lives Every Day. We always strive to provide friendly service to homebuyers and their families. And we always seek to lift up people and communities across the country.

Veterans United Home Loans and its affiliates are Equal Opportunity Employers that consider all qualified applicants regardless of race, color, religion, sex (including pregnancy, transgender status, and sexual orientation), national origin, age (40 or older), disability or genetic information.