Fleet & Warehouse Operations Supervisor

Ridwell; Portland (ME); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Comprehensive healthcare benefits (med

Vision and dental

Flexible vacation and sick leave

Paid holidays

Paid parental leave

Transportation spending account

Life insurance and disability

Employee Assistance Program (EAP)

Ridwell subscription discount

401(k) plan

Job summary

Ridwell is seeking an Operations Supervisor to lead the Portland Fleet team and oversee daily warehouse operations. The role emphasizes leadership, staffing, route planning, and continuous improvement, with a focus on safety and reliability in a fast-paced environment.

The ideal candidate has previous experience supervising hourly staff, strong communication skills, and a track record of implementing SOPs and KPIs. Monday–Friday shift 7:30a–4:00p; US-based candidates only.

Qualifications

• 2+ years of operations supervision, startup growth, or similar experience.
• Prior experience managing an hourly workforce. Experience managing union employees is a plus.
• Scrappy, proactive, comfortable with ambiguity, takes initiative, and adapts easily in a fast‑growing environment.
• You take ownership of your work and team and are available to work overtime and as needed year‑round.
• A growth mindset that sees every activity as an opportunity to learn.
• Experience hiring and training teams. Warehouse experience is a plus.
• Strong written and verbal communication skills.
• Bachelor’s degree preferred; experience may be substituted instead of education.

Responsibilities

• Mentor, train and develop employees.
• Plan routes and ensure proper staffing.
• Coordinate fleet maintenance and repairs.
• Ensure the building and vehicles are properly equipped.
• Create, iterate, and improve standard operating procedures.
• Handle inventory counts of bins, bags, and supplies as needed.
• Partner with stakeholders to ensure proper material management and delivery.
• Scheduling and timecard adjustments.
• Ensure proper staffing, training, and equipment.
• Lead day-to-day fleet/warehouse operations.
• Address performance issues and develop corrective actions.
• Oversee inventory control and resources for operations.
• Promote and enforce safety protocols.
• Oversee fleet and warehouse KPIs.
• Train staff and serve as backup driver.
• Collaborate with Regional Director to optimize performance reporting.
• Collaborate on staffing to meet business needs.

Skills

Leadership

Training

Route planning

Staffing

Fleet maintenance

SOP development

Inventory control

Material management

Timecard scheduling

KPIs

Driver backup

Reporting

Safety protocols

Education

Bachelor’s degree preferred; experience may be substituted

Job description

Ridwell is seeking an Operations Supervisor to lead the Portland Fleet team and oversee daily warehouse operations. The role emphasizes leadership, staffing, route planning, and continuous improvement, with a focus on safety and reliability in a fast-paced environment.

The ideal candidate has previous experience supervising hourly staff, strong communication skills, and a track record of implementing SOPs and KPIs. Monday–Friday shift 7:30a–4:00p; US-based candidates only.