Fleet Solutions Account Manager

Holman

Washington

On-site

USD 61,000 - 87,000

Full time

14 days+

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Benefits offered by this job

Health Insurance

401(k) plan with Company Match

Paid Time Off

Paid Holidays

Job summary

Holman in the United States is seeking a focused Client Relations Specialist to manage GSA accounts and drive service improvements. You will own the GSA relationship, monitor KPIs, and coordinate with internal teams to ensure timely responses and accurate invoicing.

The role requires a Bachelor’s degree and 2+ years of account management or vehicle supply chain experience. Proficiency with Excel and collaboration tools like Zoom and Teams is essential, along with strong communication and process

Qualifications

Bachelor’s degree or equivalent work experience required.
0-2 years of relevant account management or vehicle supply chain experience preferred.
Proficient in Microsoft Office and collaboration tools; Excel skills emphasized.
Experience reviewing and improving processes to boost efficiency and accuracy.

Responsibilities

Investigate and resolve GSA issues; log inquiries and resolutions.
Monitor trends and data to identify opportunities for GSA improvements.
Own the GSA relationship and ensure timely customer responses and service standards.
Coordinate with internal teams to support client needs and process improvements.
Provide strategic recommendations and manage escalations through to resolution.
Track KPIs and report on client success; support reporting development.