Fleet Services Growth Lead | B2B Sales (Miami West)

DuraFleet Miami West; Miami (FL); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

PTO

Job summary

DuraFleet Miami West is hiring a Sales & Service Manager to build a profitable book of commercial fleet customers while ensuring excellent service. The role combines business development, customer relationship ownership, and operations coordination.

Based in the Miami area, you will travel to customer sites, visit fleet operators, and develop recurring revenue as the business scales. You will perform admin work from home and coordinate with field technicians during the workday.

Qualifications

• 2+ years of B2B sales or business development experience required.
• Account management, fleet, logistics, automotive, field service, or commercial transportation experience strongly preferred.
• Fluent English and Spanish required.
• Strong communicator — professional on the phone, sharp in writing, and reliable in person.
• Familiarity with CRM or job-management tools; Shopmonkey or similar experience is a plus.

Responsibilities

• Prospect and develop new commercial fleet accounts through outbound calling, field visits, networking, referrals, and other lead-generation activities.
• Understand customer needs, develop service proposals, and close new business.
• Lead commercial discussions and negotiations with prospective customers.
• Maintain an active sales pipeline and disciplined follow-up process.
• Identify opportunities to grow revenue and profitability.
• Coordinate service scheduling, job status updates, customer communication, and follow-up.
• Manage technician schedules and help prioritize jobs based on customer needs and operational efficiency.
• Prepare accurate service estimates and communicate them to customers.
• Coordinate parts availability and expected timelines when needed.
• Ensure jobs are properly documented and followed through to completion.
• Coordinate with technicians to ensure jobs are completed professionally, on schedule, and in accordance with DuraFleet service standards.
• Maintain accurate sales pipeline and customer activity records.
• Track key commercial and operating metrics, including leads, conversions, revenue, customer retention, and service activity.
• Participate in recurring performance reviews with the franchise owners.
• Provide visibility into sales opportunities, customer issues, technician capacity, and operational priorities.

Skills

B2B sales

Business development

Account management

Negotiation

Communication

Spanish

English

CRM

Tools

Shopmonkey

Job description

DuraFleet Miami West is hiring a Sales & Service Manager to build a profitable book of commercial fleet customers while ensuring excellent service. The role combines business development, customer relationship ownership, and operations coordination.

Based in the Miami area, you will travel to customer sites, visit fleet operators, and develop recurring revenue as the business scales. You will perform admin work from home and coordinate with field technicians during the workday.