Fleet Service Manager: Lead Tech Teams & Growth

Snider Fleet Solutions; Montgomery (AL); On-site; USD 65,000 - 88,000; Full time

Benefits offered by this job

Bonus eligibility

Benefits package including medical,/dp

401(k) with company match

PTO & holidays

Career development opportunities

Job summary

Snider Fleet Solutions is seeking a dynamic Commercial Service Manager to direct daily work orders, oversee technicians, and ensure safety standards are followed. The role emphasizes leadership, customer service, and process optimization to support branch growth.

Ideal candidates will have strong MS Office skills, experience in tire service operations, and a track record of managing productive teams. This on-site position offers opportunities for professional development and advancement within a

Qualifications

• 3+ years of experience as a commercial tire technician.
• 5+ years of experience assigning commercial service work orders to technicians.
• Proficient in MS Office and able to learn other software (Maddenco, AS400, SAP, BTN, etc.).
• Commercial TIA certification (strongly preferred).
• Forklift Certification (or ability to obtain following employment).
• Valid Driver's License or state(s) equivalent and must be insurable to drive by company standards.

Responsibilities

• Receive, create, assign, and monitor all service work orders to technicians.
• Manage productivity of technicians, with a focus on monthly revenue goals.
• Provide ongoing training and skill development opportunities for technicians to enhance performance and stay current with industry standards.
• Step in to assist with work orders and technician tasks as needed, especially during periods of high demand or staffing shortages.
• Assist branch manager with maintaining up to date employee administrative files.
• Provide sales staff support with service quotes, product look-ups, and any customer concerns.
• Oversee customer scheduled fleet work, scrap tire analysis, and other customer needs.
• Assist with warehouse duties (inventory, load/unload, barcoding, scan billing, etc.).
• Conduct daily inspection of warehouse, service bays, trucks, and equipment in order to ensure safety, compliance, cleanliness, and organization.
• Ensure proper branch opening and closing procedures are being followed.

Skills

Leadership

Communication

Time management

Customer service

Analytical thinking

Tools

MS Office

Maddenco

AS400

SAP

BTN

Job description

Snider Fleet Solutions is seeking a dynamic Commercial Service Manager to direct daily work orders, oversee technicians, and ensure safety standards are followed. The role emphasizes leadership, customer service, and process optimization to support branch growth.

Ideal candidates will have strong MS Office skills, experience in tire service operations, and a track record of managing productive teams. This on-site position offers opportunities for professional development and advancement within a