Commercial Service Manager — Lead Tech Team & Growth

Snider Fleet Solutions; Raleigh (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

401(k) with company match

Paid Time Off & Holidays

Professional development and career 1

Job summary

Snider Fleet Solutions is seeking a Commercial Service Manager to direct daily work orders to technicians and oversee service delivery, ensuring safety procedures are followed and quality is maintained.

The role requires strong leadership, communication, and problem-solving skills, with a focus on branch goals, team development, and customer service excellence in a dynamic fleet environment.

Qualifications

• Proven leadership and organizational abilities.
• Strong customer service and written/verbal communication skills.
• Ability to multi-task and perform under pressure.

Responsibilities

• Receive, assign, and monitor service work orders to technicians.
• Manage technician productivity toward monthly revenue goals.
• Provide training and skill development for technicians.
• Assist with high-demand periods and staffing shortages.

Skills

Leadership

Customer service

Time management

Analytical thinking

Self-initiative

Tools

MS Office

Maddenco

AS400

SAP

BTN

Job description

Snider Fleet Solutions is seeking a Commercial Service Manager to direct daily work orders to technicians and oversee service delivery, ensuring safety procedures are followed and quality is maintained.

The role requires strong leadership, communication, and problem-solving skills, with a focus on branch goals, team development, and customer service excellence in a dynamic fleet environment.