Fleet Service Advisor

Fremont Ford; Newark (CA); On-site; USD 112,000 - 223,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) match

Paid time off

Employee discounts

Job summary

Fremont Ford in Newark, CA is seeking an experienced Fleet Service Advisor to take care of commercial customers, grow a strong fleet book, and deliver exceptional service. This high-income role rewards performance with an earning opportunity of $10,000–$20,000+ per month, and a supportive Ford Pro Elite commercial service environment.

The ideal candidate has prior Fleet Service and/or Ford Service experience, strong organizational and communication skills, and a drive to build long-term customer

Qualifications

• Proven Fleet Service Advisor or Ford Service experience.
• Experience serving commercial customers with urgency.
• Strong organizational and communication skills.
• Valid driver’s license and clean driving record.

Responsibilities

• Build and grow a book of fleet business.
• Maintain long-term fleet relationships.
• Manage multiple vehicles and customer accounts.
• Deliver exceptional service to fleet customers.

Skills

Fleet Service

Ford Service

Customer Service

Communication

Service management software

Tools

Service management software

Job description

HIGH-PERFORMING FLEET SERVICE ADVISOR

Fremont Ford – Newark, CA

Ford Pro Elite Commercial Vehicle Center and President's Award Winner

Earning Opportunity: $10,000–$20,000+ Per Month

Fremont Ford is looking for an experienced, motivated Fleet Service Advisor who knows how to take care of commercial customers, build long-term relationships, and grow a strong book of fleet business.

This is not an entry-level advisor position. We are looking for a proven performer with experience in Fleet Service and/or Ford Service who wants the resources and opportunity to take their income to the next level.

WHY FREMONT FORD?

Fremont Ford is a Ford Pro Elite Commercial Service Center built to handle the needs of commercial and fleet customers.

We offer:

• Dedicated Fleet Service Drive




• Ford Pro Elite Commercial Service Center




• Resources to service fleets of all sizes




• Strong existing commercial and fleet customer base




• Experienced service, parts, and management support




• Ability to build and maintain long-term fleet relationships




• High-volume dealership environment




• Opportunity to grow your own portfolio of commercial customers

Our goal is simple: keep our fleet customers' vehicles on the road and make Fremont Ford their first call whenever they need service.

WHAT WE'RE LOOKING FOR

The ideal candidate:

• Has previous Fleet Service Advisor and/or Ford Service Advisor experience




• Understands the needs and urgency of commercial customers




• Is comfortable managing multiple vehicles and customer accounts




• Communicates extremely well with customers, technicians, parts, and management




• Knows how to follow up and keep customers informed




• Builds relationships instead of simply writing repair orders




• Is organized, accountable, competitive, and motivated by performance




• Wants to build a career and an income—not just collect a paycheck

Ford experience is highly preferred. Existing fleet and commercial service experience is a major plus.

COMPENSATION

This is a high-income opportunity for the right advisor.

High performers have the opportunity to earn approximately $10,000–$20,000+ per month based on performance and the applicable pay plan.

If you're already successful in Ford or fleet service but feel like you've reached the ceiling where you are, Fremont Ford has the volume, facility, commercial focus, and resources to give you room to grow.

JOIN FREMONT FORD

We're looking for someone who wants to become a major part of our growing commercial service operation.

If you understand fleet customers, know how to deliver exceptional service, and want the opportunity to earn at a very high level, we want to talk to you.

Requirements

• Proven experience in a service advisor or customer service role, preferably in automotive fleet services.


• Strong organizational and communication skills.


• Ability to manage multiple priorities in a fast-paced environment.


• Proficiency with service management software and Microsoft Office Suite.


• Detail-oriented with a commitment to providing excellent customer service.


• A valid driver’s license and clean driving record.

Benefits

• Competitive compensation ranging from $10,000.00 to $20,000.00 per month.


• Health, dental, and vision insurance options.


• 401(k) retirement plan with company matching.


• Paid time off and holidays.


• Employee discounts on vehicle purchases and services.


• Opportunities for professional development and career growth.

About the Company

Fremont Ford is a trusted automotive dealership located in Newark, CA, dedicated to delivering top-quality vehicles and exceptional customer service. Our commitment to excellence and community values has made us a preferred choice for customers throughout the region. Join our team and contribute to a company that prioritizes integrity, innovation, and customer satisfaction.