Fleet Service Account Manager — New Business & Growth

Tenvoorde Ford, Inc.; Saint Cloud (MN); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance, single and family

Health Savings Account option

Dental Insurance

Life Insurance

401k retirement plan

Employee Vehicle Discounts

Employee Parts/Service Pricing Discuts

Referral Bonus Program

Job summary

Tenvoorde Ford, Inc. in Saint Cloud, MN is seeking a Fleet Service Account Manager to drive growth in our commercial vehicle service business. This role focuses on prospecting, developing relationships with fleet customers, and coordinating service activities with the shop team.

You will pursue Ford Commercial Advisor certification, implement a proactive outreach plan, and help align parts and service opportunities with customer needs, while representing Tenvoorde Ford at industry events.

Qualifications

• 2 years of effective Business to Business Sales.
• Exceptional ability to learn and grow.
• Amazing work ethic.
• Detail oriented.
• Ability to be self sufficient and have a startup mindset.
• 2-4 year College Degree preferred, but not required.
• Outstanding ability to work with a team and take direction.

Responsibilities

• Handle the prospecting and scheduling of all commercial vehicle service account via Mobile Service, Pickup and Delivery, QuickLane or main shop.
• Become Ford Commercial Advisor certified
• Establish a prospecting system and/or work with the existing dealership prospecting system and establish objectives in conjunction with management for outside sales calls, appointments and meetings.
• Responsible for detailing the activities of all outside sales calls and tracking, and maintaining the appropriate customer follow-up processes within either the prospect database or dealer approved CRM tool
• Coordinate the service appointments within the current shop schedule with advisors and ensure effective communication with the customer.
• Maintain knowledge of all commercial parts, repairs, maintenance and service products so they can be presented to customers on sales calls
• Provide leads to retail sales department for commercial product interests obtained during outside sales visits
• Represent Tenvoorde Ford at all appropriate trade shows and fairs as well as regional Trade Associations in order to promote the sale of commercial vehicle service products and services at the dealership
• Assist with parts inventory planning to better align dealer parts inventory with customer quotations and potential future business opportunities
• Embrace and exhibit Tenvoorde Ford employee values
• All other duties, tasks and/or projects as assigned

Skills

B2B Sales

Prospecting

Customer relations

Self-motivation

Startup mindset

Education

2-4 year College Degree preferred

Job description

Tenvoorde Ford, Inc. in Saint Cloud, MN is seeking a Fleet Service Account Manager to drive growth in our commercial vehicle service business. This role focuses on prospecting, developing relationships with fleet customers, and coordinating service activities with the shop team.

You will pursue Ford Commercial Advisor certification, implement a proactive outreach plan, and help align parts and service opportunities with customer needs, while representing Tenvoorde Ford at industry events.