Fleet-Scale Server Hardware Engineer (Automation-Focused)

SpaceX; Hawthorne (CA); Presencial; USD 135.000 - 195.000; Jornada completa

Descripción de la vacante

SpaceX is hiring a Server Hardware Systems Engineer for Starlink to own the health of the global server fleet. You will manage the hardware lifecycle from issue detection to repair and return to service, and build automation for telemetry, alerting, and diagnostics.

You will coordinate with data centers, vendors, and field technicians to ensure rapid repair and deployment of server hardware, while shaping future site hardware selection and qualification.

Formación

• Bachelor’s degree in computer science, computer engineering, electrical engineering, information technology, or another STEM discipline; OR 2+ years of professional experience in server hardware operations, data center operations, or site reliability engineering in lieu of a degree.
• 1+ years of professional experience troubleshooting and repairing enterprise server hardware in a production environment.
• 1+ years of professional experience administering Linux systems.
• Experience writing scripts or software in at least one language, such as Python, Go, or Bash.

Responsabilidades

• Own the end-to-end hardware repair lifecycle for the Starlink server fleet and its components: triage alerts, isolate failures to component level, and drive removal from production, repair, validation, and return to service.
• Manage vendor support cases and coordinate on-site work with data center remote hands and field technicians, including parts delivery and warranty return.
• Build the software and automation behind that path: hardware telemetry and alerting, removal of manual steps from diagnostics, production drain and return, alert silencing, and post-repair validation.
• Define, measure, and report fleet hardware metrics (MTTR, MTBF, backlog trends) and publish regular status updates.
• Write runbooks and training material for NOC and field technicians.
• Validate new server hardware before it enters production (burn-in, firmware, configuration checks).

Conocimientos

Linux

Python

Go

Redfish

IPMI

Kubernetes

Prometheus

Grafana

OpenBMC

Networking

Diagnostics

SRE

Hardware repair

Scripting

Automation

Vendor coordination

Educación

Bachelor's degree or 2+ years related experience

Herramientas

HPE iLO

Dell iDRAC

Redfish API

OpenBMC

Descripción del empleo

SpaceX is hiring a Server Hardware Systems Engineer for Starlink to own the health of the global server fleet. You will manage the hardware lifecycle from issue detection to repair and return to service, and build automation for telemetry, alerting, and diagnostics.

You will coordinate with data centers, vendors, and field technicians to ensure rapid repair and deployment of server hardware, while shaping future site hardware selection and qualification.