Fleet Reliability Lead — Aircraft Maintenance & Ops

QS Security Services, LLC; Columbus (OH); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

Employee Assistance Program

Flexible Spending Accounts

Health Savings Account

Wellness Programs & Discounts

Paid Time Off

Parental Leave of Absence

Life and Accident Insurance

Voluntary benefits

401(k) plan with 67% match

Job summary

NetJets is seeking a Fleet Tactical Manager to provide operational and technical leadership for an assigned aircraft fleet and its Maintenance Controllers. You will drive aircraft availability, reliability, maintenance execution, and performance through strategy development and people development.

The role collaborates with OEMs, providers, and internal stakeholders to optimize maintenance plans, reduce unscheduled work, and ensure FAA compliance.

Qualifications

• 6–8 years of aircraft maintenance or maintenance control experience preferred, including leadership experience.
• Minimum of two years leadership experience preferred in an aircraft maintenance control environment.
• Knowledge & understanding of turbine powered aircraft systems.
• Strong troubleshooting, analytical, and root‑cause problem‑solving skills.
• Knowledge of aircraft reliability programs, maintenance planning principles, and operational performance metrics.
• Working knowledge of MS Office applications.
• The ability to read, write, and understand the English language.
• Excellent written and oral communications skills

Responsibilities

• Promotes and ensures the highest standards of safety, compliance, risk management, and quality.
• Provides operational and technical leadership for an assigned aircraft fleet with accountability for aircraft availability, reliability, maintenance execution, and overall fleet performance.
• Leads, develops, coaches, and mentors assigned Maintenance Controllers to ensure effective maintenance oversight, sound decision‑making, professional development, and operational excellence.
• Collaborates with Maintenance Controllers, maintenance providers, OEMs, and internal stakeholders to develop and execute maintenance strategies that optimize aircraft availability, improve dispatch reliability, and reduce unscheduled maintenance durations.
• Serves as the primary fleet technical resource for significant maintenance events, recurring discrepancies, operational challenges, and complex troubleshooting efforts, developing corrective actions that improve long‑term fleet reliability and performance.
• Analyzes fleet health, maintenance trends, operational performance data, and recurring defects to identify risks, and drive continuous improvement initiatives across the assigned fleet.
• Partners with Reliability, Quality Assurance, Safety, Maintenance Training, Materials Management, Planning, Flight Operations, Scheduling, and other departments to support fleet objectives and improve operational performance.
• Ensures maintenance activities are conducted in accordance with FAA regulations, manufacturer requirements, company procedures, and approved maintenance programs.
• Communicates fleet risks, significant maintenance events, reliability concerns, performance trends, and corrective action plans to leadership and key stakeholders as appropriate.

Skills

Leadership experience

Troubleshooting

Root-cause analysis

English communication

MS Office

Aircraft systems knowledge

Analytical skills

Education

Associate's degree

Job description

NetJets is seeking a Fleet Tactical Manager to provide operational and technical leadership for an assigned aircraft fleet and its Maintenance Controllers. You will drive aircraft availability, reliability, maintenance execution, and performance through strategy development and people development.

The role collaborates with OEMs, providers, and internal stakeholders to optimize maintenance plans, reduce unscheduled work, and ensure FAA compliance.