Fleet Programs Coordinator – Field Validation

INNIO Group; Houston (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

INNIO Group is seeking a Technical Programs Coordinator to support fleet programs and field validation activities for Jenbacher gas engines in the US service business. You will coordinate implementation topics across Field Service, Warranty, Customer Service, and regional teams to ensure timely execution and transparent progress.

You will track milestones, manage documentation, and collect field feedback while maintaining strong customer focus and collaboration with multiple partners.

Qualifications

• Degree in industrial engineering and/or business
• Experience in project management / coordination
• Relevant industry experience in service operations or project support
• Technical understanding of gas engines or industrial equipment is an advantage
• Strong customer focus and open mind‑set
• Strong coordination and organizational skills
• Structured and reliable with attention to detail
• Good communication and stakeholder management skills
• Ability to manage multiple topics and follow through on actions
• Customer‑oriented mindset and hands‑on approach
• Proficiency with MS Office; experience with Salesforce, Oracle or similar systems
• Ability to work in an international cross‑functional team

Responsibilities

• Support coordination and execution of fleet programs and field validation activities in the US
• Act as key contact for implementation topics between Field Service, Warranty Team, Customer Service Management and other regional stakeholders
• Track open actions, milestones, parts availability and execution progress
• Coordinate service interventions, logistics, documentation, and follow‑up activities
• Support customer and site communication for ongoing fleet program and field validation actions
• Maintain accurate documentation in relevant systems and provide status updates
• Escalate risks, delays and execution issues to responsible functions
• Support collection of field feedback, technical findings and lessons learned
• Assist with invoice validation, reimbursement follow‑up, and administrative coordination

Skills

Coordination

Organization

Communication

Stakeholder management

Customer focus

Education

Degree in industrial engineering or business

Tools

MS Office

Salesforce

Oracle

Job description

INNIO Group is seeking a Technical Programs Coordinator to support fleet programs and field validation activities for Jenbacher gas engines in the US service business. You will coordinate implementation topics across Field Service, Warranty, Customer Service, and regional teams to ensure timely execution and transparent progress.

You will track milestones, manage documentation, and collect field feedback while maintaining strong customer focus and collaboration with multiple partners.