Fleet Operations Supervisor: Scheduling & KPI Lead

AVFleet; San Francisco (CA); On-site; USD 72,000 - 75,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

California paid sick leave

Job summary

Avfleet.ai in San Francisco, CA is seeking an Operations Supervisor to lead the Operations Coordinators and driver cohorts, own the schedule, and drive KPI performance. This onsite role requires coaching a high‑performing team and delivering staffing solutions across shifts.

You will ensure timekeeping accuracy, enforce California wage and hour compliance, and manage incidents with a focus on safety and efficiency. A valid driver’s license is required.

Qualifications

• 2+ years supervising or leading an hourly workforce in delivery, logistics, transportation, warehouse, or field operations — or an equivalent combination of experience and training
• Experience building schedules for 20+ hourly employees
• Comfort with scheduling, timekeeping, and dispatch software, and with spreadsheets
• Availability for early morning, evening, and weekend shifts on a rotating basis
• Clear communication — you can coach someone and document it.
• A valid driver’s license, and the ability to meet our vehicle insurability standards and the driving-eligibility requirements of the delivery platforms we operate on. Operating our vehicles is an occasional part of this job, and no other form of transportation substitutes for moving a company van.

Responsibilities

• Lead the coordinator team. Direct a team of Operations Coordinators who together supervise about 80 drivers — set priorities, resolve escalations, and hold the team accountable for their driver groups.
• Own the schedule. Build driver and Operations Coordinator shift schedules against forecasted volume, manage call-outs, and keep overtime under control.
• Develop people. Coach drivers and coordinators, run performance conversations, handle corrective action and nurture a culture of ownership, collaboration and sense of urgency.
• Keep timekeeping clean. Review and approve driver and coordinator hours, confirm meal and rest periods are recorded correctly, and ensure strict compliance with California wage and hour laws.
• Run the daily numbers. Track attendance, driver KPIs, and exceptions, and propose action plans for improving performance. Own the outcome when things go sideways. Direct the response to on-site incidents and vehicle events, figure out what changed, and make sure it gets reported and fixed.

Skills

People leadership

Scheduling

Timekeeping

Dispatch software

Spreadsheet proficiency

Communication

Tools

Scheduling software

Dispatch software

Excel

Job description

Avfleet.ai in San Francisco, CA is seeking an Operations Supervisor to lead the Operations Coordinators and driver cohorts, own the schedule, and drive KPI performance. This onsite role requires coaching a high‑performing team and delivering staffing solutions across shifts.

You will ensure timekeeping accuracy, enforce California wage and hour compliance, and manage incidents with a focus on safety and efficiency. A valid driver’s license is required.