Operations Coordinator

AVFleet; San Francisco (CA); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

California paid sick leave

Job summary

AVFleet in San Francisco runs an electric fleet for rideshare and last‑mile delivery. As Operations Coordinator, you lead pre‑shift huddles, align drivers on safety and priorities, and ensure shifts are recorded accurately.

You’ll coach drivers on‑the‑spot, communicate with supervisors, and resolve live issues to keep the operation flowing. You’ll manage record keeping, coordinate with maintenance and fleet for vehicle readiness, and monitor live maps and dashboards to spot and address flags

Qualifications

• A year or more in dispatch, coordination, team lead, or a customer-facing role — transportation, logistics, delivery, hospitality, call center, or fieldops all count.
• You’re comfortable with live maps, dashboards, and apps, and you pick up new tools fast.
• You can run a room of drivers at a huddle and stay composed during difficult coaching sessions and driver conflicts. De‑escalating skills are key.
• Detail discipline. The shift records must be right.
• Availability for full‑time evening and/or overnight shifts, including weekends
• A valid California driver’s license and ability to meet our insurance standards

Responsibilities

• Run the pre-shift huddle. Get your drivers aligned on safety, shift priorities, latest company communications, and confirm everyone’s ready to roll.
• Coach in the moment. Watch how your drivers are doing, give feedback, and flag patterns to your Supervisor.
• Be the two-way radio. Relay directions from your Supervisor to drivers and bring their concerns back up.
• Solve problems live. Coordinate responses to trip issues, incidents, and equipment failures until resolved.
• Keep the record straight. Ensure attendance, tardiness, start/end times, and exceptions are accurate.
• Get vehicles ready. Work with maintenance and fleet to ensure cars are charged, clean, and assigned before drivers show up.
• Watch the board. Monitor live maps, safety alerts, and dashboards to catch flags early.

Skills

Dispatch experience

Team leadership

Customer-facing

Live maps familiarity

Tools

Maps apps

Dashboard software

Job description

avfleet.ai runs an electric fleet for rideshare and last-mile delivery in San Francisco. When a shift is live, theOperationsCoordinator is the person drivers turn to — the one who runs the huddle, answers the radio, shows up when something goes wrong, and makes sure the shift is recorded right.

Whatyou’lldo

• Run the pre-shift huddle.Get your drivers aligned onsafety,shiftpriorities,latest company communications, and confirmeveryone’sready to roll

• Coachinthe moment.Watch how your drivers are doing, give them useful feedback while it still matters, and flag patterns to yourSupervisor

• Be the two-way radio.Carry direction from yourSupervisorto your drivers, and carry your drivers’ concerns back up. Both directions matter equally

• Solveproblems live.Tripissues, collisions, a van thatwon’tcharge — you coordinate the responsewithappropriate partiesand stay with it untilit’shandled

• Keep the record straight.Attendance, tardiness, shift start and end, exceptions. Accurate records protect your drivers and your operation

• Get vehicles ready.Work with maintenance, charging, and fleet so cars are charged, clean, and assigned beforedriversshowsup

• Watch the board.Live maps, safetyalertsand dashboards all shift, so you catchthe flagsbefore they become problems

What you bring

• A year or more in dispatch, coordination, team lead, or a customer-facing role — transportation,logistics, delivery, hospitality, call center, or fieldopsall count. Or equivalent experience

• You’recomfortable with live maps, dashboards, and apps, and you pick up new tools fast

• You can run a room of drivers athuddleandcan keep composure during difficult coaching sessions and driver conflicts. De‑scalating skills are key

• Detaildiscipline. Theshiftrecordsmustbe right

• Availability for full‑time evening and/or overnight shifts,including weekends

• A valid California driver’s license and ability to meet our insurance standards —you’lloccasionally drive a company vehicle to reach a driver at an incident or movecars in the lot

Nice to have

• You’vedriven for Uber or Lyft

• You’vecoordinated or led an hourly team before

• Familiarity with EVs, charging, or fleet operations

• You know San Franciscogeography and traffic patterns

• Able to speak Spanish

What it pays

$24.00 – $26.00 per hour.This is the good-faith range we reasonably expect to pay on hire; where you land depends on your experience and internal equity.

Predictable hours. We schedule 8-hour shifts, 5 days aweekand we staff to end on time. Overtime is occasional rather than routine — when it happens,it’spaid at time and a half past 8hours ina day or40 ina week.

• We also offer medical, dental, and vision coverage, paid time off, and California paid sick leave.

The environment

You’llmove between the office and an active vehicle yard through your shift, stand for huddles, occasionallylift upto40pounds, and work evenings, overnights, and weekends.Need a reasonable accommodationto do any part of this job? Tell us andwe’llwork it out with you.

No degreerequired

Equal opportunity and legal notices

avfleet.ai is an equal opportunity employer. We do not discriminate on the basis of race, color, national origin, ancestry, religion, creed, sex, gender, gender identity or expression, sexual orientation, pregnancy or related conditions, age (40 and over), physical or mental disability, medical condition, genetic information, marital status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

avfleet.ai will consider for employment qualified applicants with arrest and conviction records, in a manner consistent with the California Fair Chance Act and the San Francisco Fair Chance Ordinance.