Fleet Operations Supervisor: Lead Driver Coach

Alto; Los Angeles (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Alto in Los Angeles seeks an experienced Shift Supervisor to oversee daily operations for our fleet of drivers and service agents. You will assign vehicles, coach drivers, and ensure safety, customer service, and efficiency.

You’ll monitor attendance, coordinate fleet maintenance with external vendors, and supervise the fleet-cleaning team. The role requires strong leadership, data-driven decision making, and excellent communication to keep operations running smoothly.

Qualifications

• Proven experience in a leadership or supervisory role.
• Strong organizational and decision-making skills.
• Ability to analyze metrics and make data-driven operational adjustments.
• Excellent communication skills for coaching and team management.
• Knowledge of fleet maintenance and vendor coordination is a plus.
• Familiarity with the LA area and flexible availability.

Responsibilities

• Vehicle Assignments: Assign vehicles to drivers based on operational needs and ensure optimal utilization.
• Driver Coaching: Train and guide drivers to improve safety practices and provide excellent customer service.
• Performance Management: Monitor driver attendance and address infractions related to attendance, conduct, or performance.
• Demand Management: Analyze vehicle occupancy metrics and adjust the number of vehicles on the road to meet customer demand.
• Fleet Maintenance Oversight: Coordinate maintenance with external vendors and ensure vehicles are in top condition.
• Fleet Cleaning Supervision: Oversee the team responsible for cleaning and preparing the vehicle fleet.

Skills

Leadership experience

Coaching

Organizational skills

Data analysis

Communication

Fleet maintenance

Vendor coordination

LA familiarity

Flexible availability

Job description

Alto in Los Angeles seeks an experienced Shift Supervisor to oversee daily operations for our fleet of drivers and service agents. You will assign vehicles, coach drivers, and ensure safety, customer service, and efficiency.

You’ll monitor attendance, coordinate fleet maintenance with external vendors, and supervise the fleet-cleaning team. The role requires strong leadership, data-driven decision making, and excellent communication to keep operations running smoothly.