Driver & Fleet Operations Supervisor

Alto

Miami (FL)

On-site

USD 45,000 - 65,000

Full time

43 hours ago

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Job summary

Alto in Miami is seeking an experienced Shift Supervisor to oversee daily operations for our team of drivers and service agents. You will assign vehicles, coach drivers, and ensure safety, customer service, and efficiency.

You will monitor attendance, coordinate fleet maintenance with external vendors, supervise fleet cleaning, and analyze metrics to adjust capacity. Strong leadership, organization, and communication are essential.

Qualifications

Proven experience in a leadership or supervisory role.
Strong organizational and decision-making skills.
Ability to analyze metrics and make data-driven operational adjustments.
Excellent communication skills for coaching and team management.

Responsibilities

Vehicle Assignments: Assign vehicles to drivers based on operational needs and ensure optimal utilization.
Driver Coaching: Train and guide drivers to improve safety practices and provide excellent customer service.
Performance Management: Monitor driver attendance and address infractions related to attendance, conduct, or performance.
Demand Management: Analyze vehicle occupancy metrics and adjust the number of vehicles on the road to meet customer demand.
Fleet Maintenance Oversight: Coordinate maintenance with external vendors and ensure vehicles are in top condition.
Fleet Cleaning Supervision: Oversee the team responsible for cleaning and preparing the vehicle fleet.