Frontline Operations Supervisor – Fleet & Service Lead

Alto; Miami (FL); Presencial; USD 60 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Dental insurance

Vision insurance

401K with company match

Resumo da oferta

Alto in Miami, FL is hiring a Site Supervisor to lead daily on-site operations, manage staffing, and respond to real-time issues to ensure a high-quality passenger experience.

You will coach frontline drivers and service agents, partnering with technicians and vendors to maintain safety, service consistency, and continuous improvement across the depot. This role offers growth potential within the organization.

Qualificações

• Hands-on frontline supervisor with ownership of local execution across fleet, drivers, and depot functions.
• Coaches frontline employees with real-time feedback and ensures safety, service quality and a strong employee experience.
• Identifies operational issues, analyzes root causes, and drives continuous improvement.

Responsabilidades

• Lead daily on-site operations by coordinating with Driver Leads, Service Agents, and Technicians to meet demand in real time.
• Serve as primary shift contact, manage staffing and respond to issues to maintain seamless service.
• Collaborate with Operations, HR and Support to achieve KPIs and company-wide initiatives.
• Monitor attendance, productivity and safety compliance to uphold standards.

Descrição da oferta de emprego

Alto in Miami, FL is hiring a Site Supervisor to lead daily on-site operations, manage staffing, and respond to real-time issues to ensure a high-quality passenger experience.

You will coach frontline drivers and service agents, partnering with technicians and vendors to maintain safety, service consistency, and continuous improvement across the depot. This role offers growth potential within the organization.