Fleet Operations Leader: Boost Efficiency & Driver Success

Fraley & Schilling, Inc.; Knoxville (TN); On-site; USD 65,000 - 85,000; Full time

Job summary

Fraley and Schilling in Knoxville, Tennessee seeks a Fleet Manager to coordinate the activities of the driver team and staff, guiding quality, efficiency, and productivity improvements. You will plan, direct, and control day-to-day operations and supervise the fleet.

You will monitor fleet performance with KPIs such as revenue, pay, attendance and maintenance, recommend corrective actions, assist drivers with daily needs, and manage the TMW software to track and manage the driver force.

Qualifications

• High school diploma or GED.
• Prefer Associate degree or higher (or equivalent experience).
• Prefer experience in responding to internal and external customer situations.
• Prefer firm understanding of the commercial transportation industry with a strong working knowledge of operations, logistics and transportation principles.

Responsibilities

• Plan, direct, and control operational functions of team members assigned to his/her team.
• Manage fleet productivity by tracking critical performance indicators (including, but not limited to: revenue, pay, attendance, maintenance, etc)
• Recommend and implement appropriate plans for improvement (corrective action)
• Assist drivers with day-to-day personal, financial, productivity, training, and service needs, reviewing and reconciling related reports
• Manage the transportation software (TMW) used by F&S to track, account, manage the driver force.
• Resolve and minimize problems related to driver retention and assists with and/or handles counseling, training, communication, and discipline as needed.
• Create and maintain strong driver/operational relationships and active in conflict management/resolution on an ongoing basis
• Seek to improve departmental quality, efficiency, and productivity standards
• Assist in creating and/or revising job descriptions, pay scales and company process
• Assist in creating and/or revising SOP
• Participate in Operations Focus Groups, staff meetings, driver reviews, driver conferences, driver appreciation functions, etc
• Supervise and coordinate activities of his/her driver team
• Monitor employee performance, prepares and conducts employee performance appraisals
• Assigns schedule, and review work, ensuring that all areas are adequately covered
• Establish goals and work standards
• Administer company policies and procedures

Skills

Active Listening

Analytical Skills

Coaching & Development

Initiative

Interpersonal

Leadership

Patience

Problem Solving

Reliability

Safety Awareness

Education

High school diploma or GED

Associate degree or higher

Tools

TMW

Job description

Fraley and Schilling in Knoxville, Tennessee seeks a Fleet Manager to coordinate the activities of the driver team and staff, guiding quality, efficiency, and productivity improvements. You will plan, direct, and control day-to-day operations and supervise the fleet.

You will monitor fleet performance with KPIs such as revenue, pay, attendance and maintenance, recommend corrective actions, assist drivers with daily needs, and manage the TMW software to track and manage the driver force.