Driver Success Leader: Fleet Performance & Retention

AFC Companies; Tampa (FL); On-site; USD 70,000 - 100,000; Full time

Job summary

AFC Tranaport in Tampa, FL seeks a Driver Success Manager to lead a fleet of 30–45 flatbed drivers, coaching and supporting performance. You’ll monitor KPIs, work with Dispatch on load planning, and ensure safety and DOT compliance while maintaining driver satisfaction.

This role combines people leadership with hands-on fleet operations, offering a collaborative environment with safety and maintenance teams to minimize downtime and maximize profitability.

Qualifications

• Experience in fleet management, driver relations, or transportation operations.
• Enjoy talking to drivers and building relationships.
• Strong knowledge of HOS, DOT compliance, and TMS systems (McLeod preferred).
• Data-driven but people-first mindset.
• Ability to juggle 30+ relationships and keep details tight.

Responsibilities

• Lead and support a fleet of 30–45 flatbed drivers with daily check-ins and coaching.
• Monitor RPM, gross revenue, MPG, and other KPIs to keep performance on track.
• Collaborate with Dispatchers to optimize load planning, preplans, and driver availability.
• Run monthly performance reviews that celebrate wins and address gaps.
• Keep McLeod TMS records clean: ETAs, PTAs, HOS, maintenance, the works.
• Review Samsara data for safety, fuel, and compliance.
• Coordinate with maintenance to keep trucks running and minimize downtime.
• Be the driver’s voice when working with Dispatch, Customer Service, and Safety.

Skills

Fleet management

Driver relations

DOT compliance & HOS

TMS systems (McLeod)

Data-driven mindset

People skills

Tools

McLeod TMS

Job description

AFC Tranaport in Tampa, FL seeks a Driver Success Manager to lead a fleet of 30–45 flatbed drivers, coaching and supporting performance. You’ll monitor KPIs, work with Dispatch on load planning, and ensure safety and DOT compliance while maintaining driver satisfaction.

This role combines people leadership with hands-on fleet operations, offering a collaborative environment with safety and maintenance teams to minimize downtime and maximize profitability.