Fleet Operations Lead: Dispatch, Safety & Driver Excellence

Dollar General Corporation; Zanesville (OH); On-site; USD 60,000 - 90,000; Full time

Job summary

Dollar General Corporation seeks a Fleet Operations Supervisor to lead transportation operations across shifts, overseeing dispatch, driver safety, and store communications. The role drives compliance with FMCSA/DOT regulations and supports the distribution center, SSC, and drivers to uphold safety and operational excellence.

You will manage daily operations, coordinate training, monitor performance metrics, and maintain reports using the driver management system.

Qualifications

• Proven leadership in transportation operations.
• In-depth knowledge of FMCSA, DOT regulations, and CSA program.
• Proficient in written and verbal communication, listening, and problem-solving skills.
• High attention to detail, planning, and organizational skills.
• Understanding of driver logs, hours of service, and vehicle safety inspections.
• Proficient in transportation optimization software and MS Office.
• Ability to function in a high-stress environment.
• Knowledge of US geography.

Responsibilities

• Oversees daily and after-hours transportation operations, including dispatch, store deliveries, and reverse logistics. (50%)
• Ensures FMCSA and DOT compliance, driver safety, and legal operations. (5%)
• Build strong relationships with drivers through regular communication and quarterly face-to-face meetings. (5%)
• Manages driver training, retention, time at home, load optimization, equipment usage, and performance metrics (e.g., idle reduction, mpg improvement). (10%)
• Responds to driver emergencies, resolves load issues (e.g., overweight, paperwork), and maintains nightly issue logs. (10%)
• Monitors satellite communications, reports late deliveries, and plans swaps as needed. (10%)
• Completes required reports and maintains effective use of the driver management system. (10%)

Skills

Leadership in transportation ops

FMCSA/DOT regulations knowledge

Communication (written and verbal)

Planning & organizational skills

Driver logs & hours of service

Problem-solving

Transportation optimization software

MS Office

US geography knowledge

Ability to work under pressure

Education

Bachelor’s degree in business or Logistics preferred

1–3 years in transportation operations

Experience managing 20–40+ drivers

On-site driver management experience preferred

Tools

McLeod

TMW

Telogis

Dispatch Tracks

AS400

Job description

Dollar General Corporation seeks a Fleet Operations Supervisor to lead transportation operations across shifts, overseeing dispatch, driver safety, and store communications. The role drives compliance with FMCSA/DOT regulations and supports the distribution center, SSC, and drivers to uphold safety and operational excellence.

You will manage daily operations, coordinate training, monitor performance metrics, and maintain reports using the driver management system.