Fleet Operations Lead - Data-Driven People Leader

United States Digital Space LLC; Philadelphia (Philadelphia County); On-site; USD 54,000 - 67,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Mental health benefits

Family building benefits

Child care benefits

401(k) with company match

Paid time off

Job summary

Flexdrive, a Lyft subsidiary, is seeking a passionate Operations Lead to join our Philadelphia team onsite. You will oversee a fleet, develop a high-performing team, and drive operational excellence through data analysis and process improvements.

Reporting to the Regional Operations Manager, you’ll manage the Express Drive rental flow, vendor relations, and onboarding while ensuring safety and compliance across the site.

Qualifications

• 4 years experience managing Retail, customer service, or vehicle rental team.
• 3+ years managing hard assets in a fleet management business (car rental, FMC, etc).
• Experience managing vendors and partners.
• Strong coaching and development skills.
• Excellent verbal and written communication skills.

Responsibilities

• Lead market health by analyzing data and driving process improvements.
• Manage Express Drive vehicle rental end-to-end and ensure training/up-to-date processes.
• Develop team members through 1:1s and feedback.
• Optimize vehicle utilization from in-fleeting to disposition and reduce downtime.
• Own onsite onboarding and retention; hire for your site.
• Maintain vendor/partner relationships to improve vehicle quality and turnaround time.
• Collaborate with cross-functional teams to ensure safe, compliant workplaces.

Skills

Team management

Customer service

Fleet management

Vendor management

Coaching & development

Data & dashboards

Attention to detail

Communication skills

Problem solving

Driver license

Job description

Flexdrive, a Lyft subsidiary, is seeking a passionate Operations Lead to join our Philadelphia team onsite. You will oversee a fleet, develop a high-performing team, and drive operational excellence through data analysis and process improvements.

Reporting to the Regional Operations Manager, you’ll manage the Express Drive rental flow, vendor relations, and onboarding while ensuring safety and compliance across the site.