Fleet Operations & Driver Success Manager

werner

Atlanta (GA)

On-site

USD 60,000 - 85,000

Full time

47 hours ago
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Benefits offered by this job

Medical plan
Dental plan
Vision plan
401(k)
Stock purchase plan
Paid time off
Life insurance
Disability insurance
Supplemental coverage

Job summary

Werner Enterprises in Atlanta, GA is seeking a fleet supervisor to build and maintain driver relationships, optimize loads, and ensure service delivery aligns with customer expectations. You will collaborate with logistics managers and multiple departments to maximize efficiency and driver utilization, while guiding a team toward Werner's service standards.

The role requires a Bachelor’s degree or 2–3 years of fleet experience, strong organization, and tech proficiency.

Qualifications

  • A Bachelor's degree (Business Admin, Marketing or Transportation/Logistics) and/or two to three years of fleet management or transportation experience in the truckload industry preferred.
  • Six months to one year of supervisory experience preferred.
  • Strong organizational skills, proven management ability, and skill in operating a computer terminal and satellite communications system required.

Responsibilities

  • Build and maintain driver relationships through understanding and meeting driver needs using our operating systems and communications.
  • Partner with the Dedicated and Associate Logistics Managers to optimize driver loads based on origin, destination, type of freight, miles, stops and directions.
  • Understand and adhere to customer dynamics service expectations, goals, and initiatives related to value for the Customer and Werner.
  • Interface with departments such as billing, vans, customer service, risk, safety, payroll, fuel, maintenance, and external vendors.
  • Work with the Dedicated Logistics Manager and/or Operations Manager to fill and maintain a full board of drivers.
  • Perform other related duties as assigned by the Dedicated Logistics Manager.
  • Timely and regular attendance according to the scheduled shift as determined by supervisory personnel.

Education

Bachelor's degree in Business Admin, Marketing or Transportation/Logistics

Tools

Computer terminals
Satellite communications

Job description

Werner Enterprises in Atlanta, GA is seeking a fleet supervisor to build and maintain driver relationships, optimize loads, and ensure service delivery aligns with customer expectations. You will collaborate with logistics managers and multiple departments to maximize efficiency and driver utilization, while guiding a team toward Werner's service standards.

The role requires a Bachelor’s degree or 2–3 years of fleet experience, strong organization, and tech proficiency.

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