Fleet Operations Admin Specialist I

State of North Carolina - Department of Administration; North Carolina; On-site; USD 39,000 - 54,000; Full time

Benefits offered by this job

Paid holidays

Health Insurance

State retirement plan

Job summary

North Carolina Department of Administration seeks a Vehicle Administrator (Administrative Specialist I) to manage vehicle assignments, drive driver qualification checks, and maintain fleet records. This role serves as the primary contact for the Vehicle Assignment Section and provides essential admin support across the division.

The position requires strong customer service skills, attention to detail, and proficiency in Microsoft Office; related office experience within a state government

Qualifications

• Two years of related administrative experience or equivalent combination of education and experience.
• Proficiency with Microsoft Office including Word, Excel, and PowerPoint.

Responsibilities

• Manage vehicle assignments, including processing new requests, changes, background checks, and ensuring all forms have signatures and billing information.
• Assign and replace vehicles using multiple fleet information systems and oversee the division’s mini motor pool.
• Serve as the primary customer service contact for the Vehicle Assignment Section and manage the service email account.
• Provide administrative support to section staff and act as backup for various processes.
• Assist in managing the driver assignment process by reviewing applications, verifying qualifications, entering data into fleet systems, and maintaining electronic records.
• Support fuel card management by placing orders, updating card statuses, resolving issues, and responding to inquiries.
• Backup duties including mail distribution, phone coverage, vehicle assignment support, and occasional vehicle transport.

Skills

Customer service

Attention to detail

Record keeping

Phone support

Data entry

Microsoft Office

Education

High school diploma / GED

Two years related administrative experience

Job description

North Carolina Department of Administration seeks a Vehicle Administrator (Administrative Specialist I) to manage vehicle assignments, drive driver qualification checks, and maintain fleet records. This role serves as the primary contact for the Vehicle Assignment Section and provides essential admin support across the division.

The position requires strong customer service skills, attention to detail, and proficiency in Microsoft Office; related office experience within a state government