Fleet Manager: Driver Performance & Operations Lead

TLI - Transco Lines, Inc.; North Little Rock (AR); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off

Job summary

Transco Lines Inc (TLI Trucking) is seeking a Driver Manager to supervise a team of drivers and act as the primary communications link within Operations. You will monitor performance and work to maximize driver and customer satisfaction.

Responsibilities include ensuring accurate data entry, coordinating maintenance, planning workload with Load Planners, and escalating driver concerns to HR. Strong Excel skills and experience with fleets are valued.

Qualifications

• 2-year degree in related field.
• 3-year experience in transportation.
• Demonstrates decision-making ability with little supervision.
• Intermediate user ability for Microsoft Excel.

Responsibilities

• Sole communications link to driver, including load information, advances, PO's, maintenance coordination and general news.
• Responsible for assigned full board of tractors and drivers, including management for optimum performance.
• Ensure data entry is correct; minimize errors on service failures.
• Fleet managers aim for 97% data entry accuracy.
• Monitor driver turnover to keep within the ideal range.
• Communicate to drivers the customers' expectations to ensure on-time service.
• Maintain safety metrics: Hours of service, CSA scores, and bonus potential.
• Ensure drivers are current on preventative maintenance and relay road conditions from Safety.
• Escalate driver complaints to the appropriate dept in a timely manner.
• Coordinate with Load Planners to plan future workload and with Service/Breakdown to maintain equipment.

Skills

Decision-making

Independent work

Microsoft Excel

Education

Associate degree

1-2 years related experience

Tools

TMW Database

Microsoft Excel

Outlook

Job description

Transco Lines Inc (TLI Trucking) is seeking a Driver Manager to supervise a team of drivers and act as the primary communications link within Operations. You will monitor performance and work to maximize driver and customer satisfaction.

Responsibilities include ensuring accurate data entry, coordinating maintenance, planning workload with Load Planners, and escalating driver concerns to HR. Strong Excel skills and experience with fleets are valued.