Fleet Leader: Driver & Dispatch Excellence

SFI Global Logistics, LLC; Arlington (WA); On-site; USD 98,544,000 - 123,270,000; Full time

Benefits offered by this job

Medical, dental, and vision

401(k) + match

Life and AD&D insurance

Vacation and sick time

Paid birthing parent leave

Job summary

SFI Global Logistics, LLC, with its corporate headquarters in Arlington, WA, seeks a Fleet Leader to coordinate drivers, customers, and daily dispatch. You will ensure service quality, accurate load data, and regulatory compliance while fostering strong driver and customer relationships.

Ideal candidates bring solid communication, organizational skills, and a proactive problem-solving approach in a fast-paced transportation environment.

Qualifications

• High school diploma or equivalent required.
• Experience using transportation management systems, dispatch software, and MS Office is needed.
• Strong customer service and driver-facing coordination skills preferred.

Responsibilities

• Provide professional, timely customer support and maintain relationships.
• Assist drivers with dispatch instructions and load information.
• Manage drivers through coaching, communication, and support to improve operations and retention.
• Enter and maintain freight and load data; ensure regulatory compliance.
• Support driver performance initiatives, recognition, and improvement plans.
• Lead or support driver onboarding, orientation, and mentorship programs.
• Assist with special projects, peak periods, and cross-functional initiatives.

Skills

Communication

Relationship Building

Organization

Problem Solving

Customer Focus

Transportation Knowledge

Education

High school diploma or equivalent

Tools

Transportation management systems

Dispatch software

Microsoft Office

Job description

SFI Global Logistics, LLC, with its corporate headquarters in Arlington, WA, seeks a Fleet Leader to coordinate drivers, customers, and daily dispatch. You will ensure service quality, accurate load data, and regulatory compliance while fostering strong driver and customer relationships.

Ideal candidates bring solid communication, organizational skills, and a proactive problem-solving approach in a fast-paced transportation environment.