Fleet Dispatch & Driver Success Lead

E.w.-Wylie,-LL; Fargo (ND); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) with company match

Life & AD&D insurance

Paid vacation and sick time

Birthing parent leave (partially paid)

On-site gym

Job summary

E.W. Wylie, a leading transportation and logistics provider with 85+ years in business, is seeking an operations professional to champion our drivers. You will oversee dispatch, coach drivers, and collaborate with internal teams to ensure timely deliveries and high customer satisfaction.

This on-site, full-time role emphasizes strong communication, leadership, and data-driven performance review. Salary is based on experience; schedule is Monday–Friday, 7:30 a.m.–5:00 p.m.

Qualifications

• High School Diploma or equivalent and at least one year of professional communication experience.
• Preferred: Associate degree in business administration, management, or related field.
• Preferred: Management experience leading employees or large teams.

Responsibilities

• Lead, coach, and act as a servant leader to assigned drivers, ensuring they have information to be successful.
• Dispatch plan communication to drivers and monitor pickup/delivery timelines.
• Collaborate with drivers to ensure tools are available for success and professional growth.
• Ensure effective communication with internal departments and stakeholders.
• Analyze driver performance to identify improvement opportunities and coach through challenges.
• Review KPIs such as driver miles, pay, home time, and upcoming schedules.

Skills

Effective Communication

Internal Collaboration

Time Management

Organization

Problem-Solving

Education

High School Diploma or equivalent

Associate’s degree in business administration or related field

Job description

E.W. Wylie, a leading transportation and logistics provider with 85+ years in business, is seeking an operations professional to champion our drivers. You will oversee dispatch, coach drivers, and collaborate with internal teams to ensure timely deliveries and high customer satisfaction.

This on-site, full-time role emphasizes strong communication, leadership, and data-driven performance review. Salary is based on experience; schedule is Monday–Friday, 7:30 a.m.–5:00 p.m.