Fleet Dispatcher: Real-Time Ops & Driver Support

WHC Worldwide; San Antonio (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k)

Competitive Pay

Career Growth Opportunities

Stable, Essential Industry Employment

Supportive Team Environment

Job summary

zTrip is seeking a reliable Fleet Dispatcher in San Antonio to link drivers, customers, and daily transportation operations. You will dispatch, monitor, and adjust schedules, ensuring dependable service and timely updates to riders and teams.

The role emphasizes strong communication, multitasking, and problem-solving in a fast-paced environment. Join a growing transportation leader committed to safety and excellence.

Qualifications

• Strong computer skills and ability to learn new software quickly.
• Proficiency in Microsoft Outlook, Excel, and Word.
• Excellent verbal, written, and interpersonal communication skills.
• Ability to manage a high-volume multi-line phone system.
• Able to multitask and stay organized under pressure.
• Experience handling driver or customer concerns professionally.

Responsibilities

• Dispatch, monitor, and communicate with drivers to ensure efficient service.
• Track vehicle and driver activity and adjust schedules in real time.
• Coordinate transportation schedules and communicate updates promptly.
• Ensure procedures are followed and service updates are conveyed to customers.
• Monitor on-time performance and support high service standards.
• Provide guidance on routes, safety, and operational requirements to drivers.
• Coach drivers to promote compliance and professionalism.

Skills

Multitasking

Communication

Customer service

Problem solving

Calm under pressure

Driver/customer focus

Tools

Microsoft Outlook

Excel

Word

Multi-line phone system

Dual monitor setup

Job description

zTrip is seeking a reliable Fleet Dispatcher in San Antonio to link drivers, customers, and daily transportation operations. You will dispatch, monitor, and adjust schedules, ensuring dependable service and timely updates to riders and teams.

The role emphasizes strong communication, multitasking, and problem-solving in a fast-paced environment. Join a growing transportation leader committed to safety and excellence.