Fleet Coordinator

zTrip KY; Louisville (KY); On-site; USD 38,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

Insurance (Medical/Dental/Vision/Life)

PTO & Holidays

401(k) with company match

Career growth opportunities

Stable year-round employment

Team-oriented environment

Job summary

zTrip KY is hiring a Fleet Coordinator to coordinate trips, support drivers in the field, and oversee daily fleet operations to ensure safe, reliable, and timely transportation.

This role demands strong organizational and communication skills, with a Monday–Friday schedule and comprehensive benefits. Join a leading North American transportation provider and help maintain high service standards.

Qualifications

• High School Diploma or GED required.

Responsibilities

• Coordinate and assign trips to drivers to ensure efficient and reliable transportation services.

Skills

Customer service

Dispatching

Transportation

Logistics

Call center operations

Scheduling

Administrative support

Microsoft Office

Outlook

Word

Excel

Transportation software

Scheduling systems

Education

High School Diploma or GED

Tools

Microsoft Office

Outlook

Word

Excel

Transportation software

Scheduling systems

Job description

Now Hiring: Fleet Coordinator

Keep Transportation Moving with zTrip

zTrip is seeking a dependable, organized, and customer-focused Fleet Coordinator to join our operations team. In this essential role, you'll help coordinate transportation services, support drivers in the field, and ensure daily fleet operations run smoothly so passengers receive safe, reliable, and timely transportation.

If you thrive in a fast-paced environment, enjoy problem-solving, and have strong communication and organizational skills, this is an excellent opportunity to build a rewarding career with one of North America's leading transportation providers.

What We Offer

• Competitive Pay
• Medical, Dental, Vision, and Life Insurance
• Paid Time Off (PTO) and Holiday Pay
• 401(k) with Company Match
• Career Growth and Advancement Opportunities
• Stable, Year-Round Employment
• Supportive and Team-Oriented Work Environment

Schedule

Monday through Friday | 8:00 AM - 5:00 PM

Key Responsibilities as a Fleet Coordinator:

Fleet Operations & Coordination

• Coordinate and assign trips to drivers to ensure efficient and reliable transportation services.
• Monitor fleet activity in real time and make operational adjustments as needed.
• Communicate trip details, schedule changes, and service updates to drivers.
• Help maintain on-time performance while supporting service quality standards.
• Respond quickly to changing operational needs and transportation requests.
• Track driver availability and fleet utilization to support daily operations.

Driver & Customer Support

• Serve as a key point of communication between drivers, passengers, and management.
• Provide drivers with route guidance, trip updates, and operational support.
• Assist with resolving service issues and transportation challenges in a timely manner.
• Address customer concerns professionally and help ensure a positive experience.
• Support clear and effective communication across all areas of the operation.

Administrative Responsibilities

• Maintain accurate operational records, trip documentation, and driver activity logs.
• Perform data entry and update information within company systems.
• Track daily fleet activity and assist with reporting requirements.
• Monitor service performance and communicate operational concerns to management.
• Help ensure records, schedules, and operational information remain accurate and up to date.

What We're Looking for as a Fleet Coordinator:

• High School Diploma or GED required.
• Previous experience in customer service, dispatching, transportation, logistics, call center operations, scheduling, or administrative support preferred.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Ability to remain calm and effective in a fast-paced environment.
• Strong attention to detail and problem-solving skills.
• Proficiency with Microsoft Office, including Outlook, Word, and Excel.
• Experience with transportation software, scheduling systems, or fleet operations is a plus.
• Reliable, professional, and team-oriented.

Why Join zTrip?

• Join one of North America's leading transportation providers.
• Gain valuable experience in fleet coordination and transportation operations.
• Play a vital role in supporting drivers and delivering exceptional service.
• Be part of a company focused on operational excellence and customer satisfaction.
• Work alongside a collaborative and supportive team.
• Enjoy long-term career stability and growth opportunities.