Fleet Coordinator - Entry Level

zTrip Indy; Indianapolis (IN); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Paid Time Off & Holiday Pay

Job summary

zTrip Indy is hiring an Entry Level Fleet Coordinator in Indianapolis. You will help coordinate daily transportation services, support drivers during shifts, and contribute to efficient fleet operations to ensure safe, reliable transportation for passengers.

This role offers an entry-level path into transportation operations, logistics, or fleet management with a collaborative team and opportunities for growth.

Qualifications

• High School Diploma or GED.
• Customer service, dispatching, logistics, call center ops, or admin support helpful but not required.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Calm and professional under pressure.
• Basic computer skills incl. MS Office.

Responsibilities

• Coordinate trip assignments and service updates with drivers.
• Assist with scheduling and on-time performance.
• Monitor fleet activity and provide operational support.
• Collaborate with dispatch, customer service, and management teams.
• Maintain accurate trip and driver records.

Skills

Communication

Organization

Multitasking

Customer service

Problem-solving

Attention to detail

Teamwork

Microsoft Office

Education

High School Diploma or GED

Job description

Coordinate Trips. Support Drivers. Keep Transportation Moving.

zTrip, one of North America's leading transportation providers, is seeking a dependable, organized, and customer-focused Fleet Coordinator - Entry Level to join our operations team. In this role, you'll help coordinate daily transportation services, support drivers throughout their shifts, and contribute to the efficient management of fleet operations to ensure passengers receive safe, reliable transportation.

This is an excellent opportunity for someone looking to begin a career in transportation operations, logistics, or fleet management. If you enjoy problem-solving, communicating with people, and working in a fast-paced environment, we'd love to hear from you.

What We Offer

• Competitive Pay
• Medical, Dental, Vision, and Life Insurance
• Paid Time Off (PTO) and Holiday Pay
• 401(k) with Company Match
• Career Advancement Opportunities
• Stable, Year-Round Employment
• Supportive and Team-Oriented Work Environment

Schedule: Monday-Friday, 8:00 AM - 5:00 PM

What You'll Do as a Fleet Coordinator - Entry Level

Fleet & Driver Coordination

• Communicate with drivers throughout the day regarding trip assignments, service updates, and operational needs.
• Assist with coordinating transportation schedules to ensure efficient service delivery.
• Monitor fleet activity and help maintain on-time performance.
• Provide drivers with route information, trip details, and operational support.
• Respond to driver questions and assist with day-to-day transportation challenges.

Transportation Operations Support

• Help coordinate transportation services and accommodate schedule adjustments as needed.
• Communicate service updates to drivers and internal team members.
• Assist in resolving routine service issues and operational concerns.
• Collaborate with dispatch, customer service, and management teams to support daily operations.
• Help ensure a positive customer experience through accurate and timely communication.

Administrative Responsibilities

• Maintain accurate records of trips, driver activity, and fleet operations.
• Perform data entry and update information within company systems.
• Assist with operational reports, documentation, and recordkeeping.
• Review schedules and communicate concerns or discrepancies to management.
• Ensure operational information remains accurate, organized, and up to date.

Qualifications of a Fleet Coordinator:

• High School Diploma or GED required.
• Previous experience in customer service, transportation, dispatching, logistics, call center operations, or administrative support is helpful but not required.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Ability to remain calm and professional in a fast-paced environment.
• Basic computer skills, including Microsoft Office applications.
• Strong attention to detail and problem-solving capabilities.
• Dependable, punctual, and team-oriented.

Why Join zTrip?

• Launch your career with one of North America's largest transportation providers.
• Gain valuable hands-on experience in transportation operations and fleet coordination.
• Work alongside a supportive team committed to your success and development.
• Enjoy opportunities for growth and advancement within a growing organization.
• Make a meaningful impact by supporting drivers and helping passengers reach their destinations safely.
• Play an essential role in keeping transportation services running smoothly throughout your community.