Fleet Dispatcher: Optimized Routes & Loads

Paycom - ATS; Tulsa (OK); On-site; USD 36,000 - 54,000; Full time

Job summary

Paycom - ATS in Tulsa, OK is seeking a Fleet Dispatcher to manage load dispatching, driver communication, and route planning. You will promote safety, handle paperwork, and coordinate with customer service to ensure on-time deliveries.

The role requires high school education and at least one year of dispatching or customer service experience, with strong communication and basic computer skills (Word, Excel).

Qualifications

• High School Diploma or equivalent required.

Responsibilities

• Promote safety in all actions.
• Control and complete paperwork as required.
• Safely plan driver trips around load/customer expectations and safety guidelines.
• Communicate with drivers regarding company and customer requirements.
• Relay to customer service any issues that need to be relayed to the customer.
• Assisting the drivers in planning routes and building loads.
• Prioritize loads for timely delivery.
• Track and trace all current loads in transit and deliveries.
• Assign loads to drivers in a fair and equitable manner.
• Assisting the drivers with planning for the safe and timely transit of fuel by helping them maintaining legal hours of service/ELD logs throughout their trip to destination.
• Communicate with drivers during check-ins throughout pickup, transit, and delivery.
• Monitor store inventories.
• Put a friendly, professional face forward when dealing with not only the drivers, but customer service and all support staff.
• Communicate with CSC Manager, Asst. CSC Manager, and Customer Service Reps as required.
• Comply with all corporate policies and procedures and all health and safety policies.

Skills

Excellent communication

DOT regulations knowledge

Time prioritization

Multitasking

Professional demeanor

Interpersonal skills

Attendance & punctuality

Confidentiality

Microsoft Excel

Education

High School Diploma or equivalent

1 year dispatching or customer service experience

Tools

Microsoft Word

Microsoft Excel

Job description

Paycom - ATS in Tulsa, OK is seeking a Fleet Dispatcher to manage load dispatching, driver communication, and route planning. You will promote safety, handle paperwork, and coordinate with customer service to ensure on-time deliveries.

The role requires high school education and at least one year of dispatching or customer service experience, with strong communication and basic computer skills (Word, Excel).