Fleet Dispatcher — In-Office Route & Load Planner

United Petroleum Transports; Wichita (KS); On-site; USD 42,000 - 60,000; Full time

Job summary

United Petroleum Transports seeks a Fleet Dispatcher to oversee load dispatching, driver routing, and adherence to safety and regulatory standards. This in-office role operates a rotating schedule, with day shifts from 6 am to 6 pm, and requires strong communication with drivers and customer service.

The ideal candidate has a High School diploma and at least one year of dispatch or customer service experience, knowledge of DOT rules, and proficiency with Word and Excel.

Qualifications

• High School diploma or equivalent.
• At least 1 year experience dispatching or in the customer service area.
• Knowledge of DOT regulations and safety standards.
• Ability to prioritize multiple projects and meet deadlines.
• Proficient with Word and Excel.
• Professional and confidential demeanor.

Responsibilities

• Promote safety in all actions.
• Control and complete paperwork as required.
• Safely plan driver trips around load/customer expectations and safety guidelines.
• Communicate with drivers regarding company and customer requirements.
• Relay to customer service any issues that need to be relayed to the customer.
• Assisting the drivers in planning routes and building loads.
• Prioritize loads for timely delivery.
• Track and trace all current loads in transit and deliveries.
• Assign loads to drivers in a fair and equitable manner.
• Assisting the drivers with planning for the safe and timely transit of fuel by helping them maintaining legal hours of service/ELD logs throughout their trip to destination.
• Communicate with drivers during check-ins throughout pickup, transit, and delivery.
• Monitor store inventories.
• Put a friendly, professional face forward when dealing with not only the drivers, but customer service and all support staff.
• Communicate with CSC Manager, Asst. CSC Manager, and Customer Service Reps as required.
• Comply with all corporate policies and procedures and all health and safety policies.
• This is an In-Office position working a rotating schedule and is as follows Week 1 work Monday, Tuesday, off Wednesday and Thursday, and work Friday, Saturday, and Sunday; Week 2 off Monday and Tuesday, work Wednesday and Thursday, and off Friday, Saturday, and Sunday; Day Shift time is 6 am to 6 pm

Skills

Excellent verbal and written comms

DOT regulations knowledge

Prioritization & multi-projects

Self-starter / detail oriented

Confidentiality

Professional demeanor

Interpersonal skills

Dependability / attendance

Word & Excel

Company policies knowledge

Education

High School education or equivalent

Job description

United Petroleum Transports seeks a Fleet Dispatcher to oversee load dispatching, driver routing, and adherence to safety and regulatory standards. This in-office role operates a rotating schedule, with day shifts from 6 am to 6 pm, and requires strong communication with drivers and customer service.

The ideal candidate has a High School diploma and at least one year of dispatch or customer service experience, knowledge of DOT rules, and proficiency with Word and Excel.