Fleet Dispatch & Route Planner

Arvato Bertelsmann; West Jordan (UT); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company matching

Paid Time Off (PTO)

FSAs

EAP

Tuition reimbursement

Scholarships

Training opportunities

Commuter benefits

Job summary

Arvato Bertelsmann is seeking a Transport Planner in Utah to plan, schedule, and dispatch outbound shipments using the company-owned fleet. You will build routes, assign drivers, and coordinate with warehouses to ensure on-time delivery and accuracy.

You will monitor KPIs, manage documentation, and arrange third-party coverage when needed, while maintaining regulatory compliance and efficient fleet utilization.

Qualifications

• TMS and/or WMS experience; prior experience in transportation scheduling, dispatch, or route planning.
• Knowledge of DOT and FMCSA requirements, including hours-of-service rules.
• Strong communication and problem-solving abilities.
• Proficient with Microsoft Office.
• Customer-oriented, professional communication skills.

Responsibilities

• Plan and schedule daily outbound shipments and delivery routes for the company-owned box truck fleet.
• Build daily and weekly dispatch schedules, sequencing stops by customer delivery window, service level, and geography.
• Assign drivers and vehicles to routes, balancing hours-of-service limits, truck capacity, and driver availability.
• Confirm delivery appointments with customers and receiving sites; communicate schedule changes, delays, and exceptions promptly.
• Coordinate with the warehouse outbound team so orders are picked, staged, and loaded in time for scheduled departures.
• Track trucks in transit, monitor departure and delivery performance, and re-route or re-schedule when disruptions occur.
• Prepare and maintain shipping documentation, including bills of lading, packing lists, delivery receipts, and proof of delivery.
• Arrange third-party carrier coverage when volume exceeds fleet capacity, and verify rates, transit times, and service commitments.
• Report on transportation KPIs such as on-time delivery, fleet utilization, stops and miles per route, and cost per delivery.
• Support fleet readiness by tracking preventive maintenance, DOT inspections, fuel, and vehicle availability with the fleet lead.
• Communicate with drivers, warehouse supervisors, and Client Services on delivery issues; address and resolve discrepancies related to scheduling, routing, and shipment execution.

Skills

TMS/WMS experience

DOT/FMCSA knowledge

Microsoft Office

Analytical skills

Multitasking

Customer-focused

Education

B.A. degree or equivalent

Tools

SAP

Routing/telematics tools

Job description

Arvato Bertelsmann is seeking a Transport Planner in Utah to plan, schedule, and dispatch outbound shipments using the company-owned fleet. You will build routes, assign drivers, and coordinate with warehouses to ensure on-time delivery and accuracy.

You will monitor KPIs, manage documentation, and arrange third-party coverage when needed, while maintaining regulatory compliance and efficient fleet utilization.