Fleet Dispatch Coordinator

JTB Hawaii, Inc.; Honolulu (HI); Hybrid; USD 25,000 - 34,000; Full time

Job summary

JTB Hawaii, Inc. in Honolulu seeks a dispatcher to receive, assign, and track transportation movements for passengers, coordinating drivers and equipment.

You will monitor the Saucon GPS system, maintain logs, respond to incidents, and communicate across departments to keep schedules on track.

A one- to two-year background in travel or hospitality dispatch, strong English skills, and a Hawaii driver's license are required; some Japanese language ability is preferred.

Qualifications

• High School diploma required.
• 1–2 years’ dispatch or travel/hospitality experience preferred.
• Must read/write English; basic Japanese preferred.
• Knowledge of tour industry and etiquette.
• Ability to plan and assign drivers’ activities.
• Strong math skills including 10-key calculator.
• Hawaii driver's license with clean record.

Responsibilities

• Coordinate operators of motor coaches, mini buses, and trolleys to transport passengers.
• Maintain log of scheduled runs, vehicles, and drivers.
• Review Saucon GPS system to track fleet movements.
• Record movements and inform departments about schedules.
• Receive reports of accidents, delays, and maintenance issues.
• Dispatch orders to other divisions to maintain service.
• Dispatch extra vehicles and crews to incidents with location.
• Record calls and emergencies for all accidents.

Job description

JTB Hawaii, Inc. in Honolulu seeks a dispatcher to receive, assign, and track transportation movements for passengers, coordinating drivers and equipment.

You will monitor the Saucon GPS system, maintain logs, respond to incidents, and communicate across departments to keep schedules on track.

A one- to two-year background in travel or hospitality dispatch, strong English skills, and a Hawaii driver's license are required; some Japanese language ability is preferred.