Fleet & Customer Success Lead - Dedicated Accounts

tadedicated; Eagan (MN); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k + Company Match

Internal Growth / Mobility

Paid Vacation and Sick Days

Company Designated Holidays

Life Insurance

Disability Insurance

HSA/FSA

Job summary

TA Dedicated is seeking a Dedicated Account Leader to onsite in Eagan, MN. The role leads a drivers team, coordinates fleet planning, and ensures high-value customer service while driving efficiency.

Salary ranges from $60,000 to $70,000 per year, depending on experience, with growth opportunities and comprehensive benefits. The role emphasizes fleet management, load planning, and customer relations, requiring strong leadership, excellent communication, and solid Excel skills to analyze

Qualifications

• 1–2 years’ experience as an Account Manager or Customer Service Manager preferred.
• Ability to establish positive working relationships with customers, stakeholders, and team members.
• Strong leadership capabilities, including building effective teams.
• Outstanding communication skills.
• Proficient in MS Excel and MS Office Suite programs.

Responsibilities

• Lead a team of drivers, assign work and monitor performance.
• Plan loads to maximize asset utilization and meet customer needs.
• Build relationships with accounts and resolve shipment issues.
• Monitor KPIs, prepare reports, and present to customers.

Skills

Account management

Customer service

Leadership

Communication

MS Excel

Problem solving

Adaptability

Tools

MS Excel

Job description

TA Dedicated is seeking a Dedicated Account Leader to onsite in Eagan, MN. The role leads a drivers team, coordinates fleet planning, and ensures high-value customer service while driving efficiency.

Salary ranges from $60,000 to $70,000 per year, depending on experience, with growth opportunities and comprehensive benefits. The role emphasizes fleet management, load planning, and customer relations, requiring strong leadership, excellent communication, and solid Excel skills to analyze