Fleet Admin & Billing Coordinator

Atlas Toyota Material Handling; Elk Grove Village (IL); On-site; USD 50,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

HSA/FSA options

Company-paid life insurance

Short- and long-term disability

401(k) with company match

Paid time off

8 paid holidays

Job summary

Atlas Toyota Material Handling is seeking a full-time Fleet Administrator in Elk Grove Village, IL. This role focuses on delivering excellent customer service while managing fleet accounts, invoices, and third-party service providers in support of Atlas fleet customers.

The position emphasizes accurate record-keeping, collaboration with service teams, and proactive communication to ensure timely payments and customer satisfaction.

Qualifications

• High school degree or GED required.
• Previous administrative, customer service, billing, or fleet management experience preferred.
• Proficient in Microsoft Office applications.
• Strong organizational, multitasking, and time management skills.
• Detail oriented with a high level of accuracy.
• Excellent customer service skills with the ability to communicate professionally and courteously.

Responsibilities

• Manage and maintain Atlas fleet accounts, including invoice processing, maintenance documentation, equipment records, and account administration.
• Collaborate with service departments, PM coordinators, and dispatchers to ensure all documentation and requirements are met for Atlas fleet accounts.
• Maintain and manage the fleet billing accounts for 3rd party reporting service providers.
• Review, submit, and monitor service invoices as well as resolve invoice discrepancies and payment disputes.
• Ensure all invoice documentation and billing requirements are met to support timely customer payment.
• Partner with internal teams to address customer-special requirements, including pricing structures and discounts.
• Answer customer questions and resolve billing disputes in a professional and timely manner.
• Support efficient and profitable fleet department operations through accurate account management and administrative support.
• Maintain effective communication between customers, management, sales staff, and operational departments to ensure a positive customer experience.
• Perform other duties as assigned.

Skills

Customer service

Organizational skills

Multitasking

Time management

Professional communication

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Atlas Toyota Material Handling is seeking a full-time Fleet Administrator in Elk Grove Village, IL. This role focuses on delivering excellent customer service while managing fleet accounts, invoices, and third-party service providers in support of Atlas fleet customers.

The position emphasizes accurate record-keeping, collaboration with service teams, and proactive communication to ensure timely payments and customer satisfaction.