Fleet Administrative Associate

Atlas Companies; Elk Grove Village (IL); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental and vision plans

Company-paid life insurance

Short- and long-term disability

401(k) with company match

Paid time off

8 paid holidays

Tuition reimbursement

Career growth opportunities

Monday-Friday schedule

Job summary

Atlas Toyota Material Handling, part of the Atlas Companies, is seeking a Fleet Administrator to join our team. This role focuses on providing excellent customer service while managing fleet maintenance and coordinating with third-party service providers for Atlas fleet customers.

You'll maintain Atlas fleet accounts, process invoices, collaborate with service departments and dispatchers, and ensure billing accuracy.

Qualifications

• Administrative experience handling fleet/billing workflows preferred.
• Strong customer service mindset with professional communication.
• Experience processing invoices and maintaining records.
• Familiarity with fleet management concepts and vendors.

Responsibilities

• Manage Atlas fleet accounts, invoices, maintenance records, and admin tasks.
• Coordinate with service, PM coordinators, and dispatchers to meet documentation needs.
• Manage fleet billing accounts for third-party providers.
• Review and submit invoices; resolve discrepancies and disputes.
• Ensure billing docs support timely customer payments.
• Collaborate with internal teams on pricing and discounts.
• Respond to customer questions professionally and promptly.
• Support efficient fleet department operations with accurate account handling.
• Maintain clear communication among customers, management, sales and operations.
• Perform other duties as assigned.

Skills

Administrative experience

Customer service

Billing

Fleet management

Education

High school degree or GED

Tools

Microsoft Office

Job description

Are you looking for a career at a stable company? Do you have customer service experience? Check out what we can do for you!

We are currently seeking a full-time Fleet Administrator to join our team.. This role is responsible for providing excellent customer service while managing Atlas fleet maintenance and third-party service providers in support of Atlas fleet customers.

Atlas Toyota Material Handling, part of the Atlas Companies, is an authorized Toyota Forklift Dealer committed to providing quality service, premium equipment, and innovative solutions for companies of all sizes.

Why You’ll Love Working at Atlas:

• A Strong, People-First Culture: At Atlas, we believe a strong commitment to excellence, our people, our core values, and professional development opportunities are what make our company great. We also enjoy bringing our teams together through events such as food trucks, BBQ’s, holiday parties, celebration lunches, and sporting events.


• Personal & Family Balance: We value personal/family time and are proud to offer a Monday-Friday schedule.


• Rest and Relaxation: Our associates receive generous paid time off AND 8 paid holidays.


• Comprehensive Benefits Package: This includes medical, dental and vision plans, with HSA and FSA options. Company-paid life insurance and short- and long-term disability plans are also provided, plus a 401(k) plan with company match.


• Career Growth Opportunities: We support professional advancement through tuition reimbursement benefits and internal growth opportunities.

Get to Know the Atlas Team:

• At Atlas, you’re not just starting a job-you’re building a career. Learn more about what we offer on our careers page below.

- Careers at Atlas Lift | Jobs in Material Handling & Equipment Services | Atlas Companies | Equipment Sales | Chicago, Minnesota, Wisconsin & Indiana

• Get a behind-the-scenes look at life at Atlas in the videos below!

- Atlas Toyota - Your #1 Forklift Dealer

What You’ll Do Day-to-Day:

• Manage and maintain Atlas fleet accounts, including invoice processing, maintenance documentation, equipment records, and account administration.


• Collaborate with service departments, PM coordinators, and dispatchers to ensure all documentation and requirements are met for Atlas fleet accounts.


• Maintain and manage the fleet billing accounts for 3rd party reporting service providers.


• Review, submit, and monitor service invoices as well as resolve invoice discrepancies and payment disputes.


• Ensure all invoice documentation and billing requirements are met to support timely customer payment.


• Partner with internal teams to address customer-special requirements, including pricing structures and discounts.


• Answer customer questions and resolve billing disputes in a professional and timely manner.


• Support efficient and profitable fleet department operations through accurate account management and administrative support.


• Maintain effective communication between customers, management, sales staff, and operational departments to ensure a positive customer experience.


• Perform other duties as assigned.

Requirements

What You’ll Need to Succeed:

• High school degree or GED required.


• Previous administrative, customer service, billing, or fleet management experience preferred.


• Proficient in Microsoft Office applications.


• Strong organizational, multitasking, and time management skills.


• Detail oriented with a high level of accuracy.


• Excellent customer service skills with the ability to communicate professionally and courteously.

Physical Requirements:

• This position is primarily performed in an office setting and involves prolonged periods of sitting and computer use. Occasional physical activities may be required, including, but is not limited to, standing, bending, crouching, twisting, pulling, pushing, and lifting (typically up to 50 lbs.), as needed.

Atlas is proud to be an Equal Opportunity Employer (veterans and individuals with disabilities included) and Drug Free Workplace.

Where a specific pay range is noted, it is a good faith estimate at the time of posting. The actual compensation offered will be based on experience, skills, qualifications, market considerations, and geographic location.