Flat-Rate Automotive Technician | ASE-Certified & Mentoring

Hoffman Auto Group; New London (CT); On-site; USD 42,000 - 70,000; Full time

Job summary

Hoffman Auto Group in New London, CT, is seeking a skilled automotive technician to diagnose and repair vehicles with a focus on customer satisfaction. You will follow manufacturer data and company policy, document work and perform road tests as needed.

The role emphasizes teamwork, safety, and high-quality workmanship, with opportunities to mentor apprentices and technicians while maintaining repair accuracy and efficiency.

Qualifications

• High School Diploma or equivalent.
• Valid Driver’s license required.
• 1–2 years of experience in a customer service environment preferred.
• Must be able to lift 50 pounds.

Responsibilities

• Read and understand customer complaints; diagnose and advise findings.
• Complete all authorized repairs per manufacturer and company policy; road test vehicles as needed.
• Return warranty parts to parts department and document repairs as instructed.
• Meet flat-rate hour production-based metrics as prescribed by management.
• Properly document repairs using electronic and paper Repair Orders.
• Act as a leader, mentor, and trainer to technicians and apprentices.

Skills

Customer service

Communication skills

Adaptability

Mentoring

Education

High School Diploma

Job description

Hoffman Auto Group in New London, CT, is seeking a skilled automotive technician to diagnose and repair vehicles with a focus on customer satisfaction. You will follow manufacturer data and company policy, document work and perform road tests as needed.

The role emphasizes teamwork, safety, and high-quality workmanship, with opportunities to mentor apprentices and technicians while maintaining repair accuracy and efficiency.